TrackMates

Track shipments. Notify Customers.

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Free plan available. 14-day free trial.

Key values section

Reduce Customer enquires

Save your time with a customer self-serve package shipment information page. Provide real-time shipment status and full shipment history.

Notify Proactively

Update customer proactively with automatic email notifications on shipment status changes. Reduced delayed and missed deliveries.

Drive Traffic

Drive traffic to your site rather than the carrier. Increase customer engagement and loyalty. Improve SEO ranking with repeat visits.

TrackMates

TrackMates

Customer Track Shipments on Your Branded Store

Seamless integration with Shopify creates a shipment tracking page on your store domain. Customers come to your store page to view and track shipments. Shipment tracking page uses your Shopify theme to keep consistency with your branding. Drive traffic to your store and increase engagement.

Tracking Dashboard for You

Track all shipments at one place.View shipping status changes and location as packages move towards the customer. Act on undelivered and delayed packages before they become a customer service issue.

Customer Email Notifications with Your Store Domain

Automatic email notifications to your customers on package status change and location. Configure and choose specific status change triggers (in transit, out for delivery, failed attempt or delivered) from app settings. Configure your domain name email for sending out notifications. Choose from pre-defined templates for sending out emails.

Real-time Tracking for USPS, UPS and FEDEX

Integrated tracking for three most popular shipment methods.

Transparent All-inclusive Pricing

All our pricing plans include all features including email notifications at no extra charge. Pricing tiers are based on only number of orders serviced and doesn't have any other charges.

Things to know

  • Setup takes just minutes.
  • A one-time authentication is needed to enable email sending using your store domain. We use AWS infrastructure for reliable email delivery.

Help & Support

We provide support through our Support Portal and through emails. You can contact us at anytime by visiting our Support Portal. Our apps are built for simplicity and aligned to needs of eCommerce merchants like you.

Launch date

Integrates with

  • UPS
  • USPS
  • FEDEX
TrackMates

TrackMates

Customer Track Shipments on Your Branded Store

Seamless integration with Shopify creates a shipment tracking page on your store domain. Customers come to your store page to view and track shipments. Shipment tracking page uses your Shopify theme to keep consistency with your branding. Drive traffic to your store and increase engagement.

Tracking Dashboard for You

Track all shipments at one place.View shipping status changes and location as packages move towards the customer. Act on undelivered and delayed packages before they become a customer service issue.

Customer Email Notifications with Your Store Domain

Automatic email notifications to your customers on package status change and location. Configure and choose specific status change triggers (in transit, out for delivery, failed attempt or delivered) from app settings. Configure your domain name email for sending out notifications. Choose from pre-defined templates for sending out emails.

Real-time Tracking for USPS, UPS and FEDEX

Integrated tracking for three most popular shipment methods.

Transparent All-inclusive Pricing

All our pricing plans include all features including email notifications at no extra charge. Pricing tiers are based on only number of orders serviced and doesn't have any other charges.

Things to know

  • Setup takes just minutes.
  • A one-time authentication is needed to enable email sending using your store domain. We use AWS infrastructure for reliable email delivery.

Help & Support

We provide support through our Support Portal and through emails. You can contact us at anytime by visiting our Support Portal. Our apps are built for simplicity and aligned to needs of eCommerce merchants like you.

Launch date

Integrates with

  • UPS
  • USPS
  • FEDEX

Pricing 14-day free trial

Free

Free

  • First 100 orders.
  • Email notifications on Tracking events.
  • Live tracking page for customer.
  • Tracking dashboard for you.

Plus

$4.99/month

  • 1000 shipments/month.
  • Email notifications on Tracking events.
  • Live tracking page for customer.
  • Tracking dashboard for you.

Premium

$9.99/month

  • 5000 shipments/month.
  • Email notifications on Tracking events.
  • Live tracking page for customer.
  • Tracking dashboard for you.

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

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