Reseñas (191)

Calificación general
4,2
Recuentos por nivel de calificación
  • El 68% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 6% de las calificaciones son de 3 estrellas
  • El 5% de las calificaciones son de 2 estrellas
  • El 18% de las calificaciones son de 1 estrellas
Fecha de modificación: 12 de octubre de 2023

APP IS . DOES NOT WORK! CANT TRACK ANYTHING

Precisiondecals
Estados Unidos
Más de 1 año usando la aplicación
20 de enero de 2021

Great app and customer service. Not only it provides options for custom css, their team also helped me with custom edits.
- 6 stars

3D Laser Gifts
Estados Unidos
19 días usando la aplicación
20 de enero de 2019

I have used this app time and time again. It's a wonderful feature to offer on an eCommerce site. Trackr's customer support is second to none. Consistently, over numerous sites, they have gone above and beyond to implement an array of requested customizations to fit very specific design standards of our theme–something that very few app developers will do. The result is a beautifully integrated app. An absolute A+++++

THACKER
Estados Unidos
18 días usando la aplicación
Fecha de modificación: 3 de marzo de 2021

Good app, it works pretty well and do what we ask for it. Very useful when you do dropshipping and you don't want your customer see where the product come from. Support very reactive, when you have a tracking problem they will resolve it in 24h.

cage-chasteté.fr
Francia
18 días usando la aplicación
Shark Byte, Inc respondió 28 de febrero de 2021

Hello,

Thank you very much for your time to leave the feedback! Please let us know whenever you'll have some questions or need help: support@parceltrackr.com. Our support team will be more than glad to help.
Have a great day!
Trackr team

20 de octubre de 2020

I can honestly admit that Trackr indeed made my life easier. It significantly reduced the amount of inquiries I get every day, which now allows me to focus on other things rather than answering the same question over and over again. Was super easy to install and set up – would definitely recommend to anyone working with shipments.

FRAÎCHEUR ICE GLOBES
Lituania
18 días usando la aplicación
16 de diciembre de 2018

This app was working fine on my shop and after a few months stop working now is saying orders not found, I try contacting support but not help from them at all.

cool trending club
Estados Unidos
6 meses usando la aplicación
28 de noviembre de 2020

This is way too expensive if you have a plenty of customers, I don't recommend. There's a lot of free tracking apps. Wish this developer consider about the pricing again.

Ordicle
Estados Unidos
Alrededor de 1 año usando la aplicación
Shark Byte, Inc respondió 29 de noviembre de 2020

Hello Ordicle,

Thank you for your opinion and taking your time to leave a feedback.
We’d like to notice that free tracking offering apps at Shopify usually offer very limited number of trackings - 20 or 50 / per month. So it is not always convenient for more selling stores.
Trackr annual plan offers 0,017$ price / tracking. Also additional options inside Trackr app allows store owners not to register all of the trackings they have and use tracking service even cheaper. Other apps at Shopify offering quite similar pricing (e.g. 0,015$ - 0,019$ per order tracking) ask for a monthly payment - e.g. 99 $ or 119 $.
Trackr app prices are calculated to maintain quality tracking of more than 900 couriers, to cover constant app improvement and new feature implementation we are working on everyday.

Thank you for understanding.
We wish you great successes in your business!
Trackr team

8 de junio de 2020

Best tracking app ever!! The cheapest you'll find, to begin with, and with the best customer support and the easiest to use!! HIGHLY HIGHLY recommend!

Outskirt Streetwear
Italia
14 días usando la aplicación
9 de diciembre de 2022

I simply love this app, easy to use, intuitive, reassuring for my customers, I have clearly decreased the flow of customer emails by 3, it's an absolute game changer that I recommend to all those who are concerned about their customer satisfaction ... I especially thank Olga for her patience and kindness, great app great support!

AMOUREUX DU CHAT
Francia
13 días usando la aplicación
Shark Byte, Inc respondió 9 de diciembre de 2022

Hello AMOREUX DU CHAT Team,

Thank you so much for this 5-star review!
We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!

Best regards,
Trackr Team

12 de mayo de 2020

j'utilise cette application depuis quelques mois car j’espérais réduire les plaintes de mes clients. Cependant, elle ne fonctionne pas bien. Chaque fois qu'un de mes clients cherche à suivre sa commande, il lui est affiché " votre commande a été expédiée". Le client se retourne vers moi pour savoir ce qu'il en est de sa commande. Je suis obligé de passer mon temps à échanger des messages d'explication. Certains me traitent même d'arnaqueur!!!

HEBENINO
Bélgica
10 meses usando la aplicación
Shark Byte, Inc respondió 13 de mayo de 2020

Dear Hebenino,
thank you for your feedback. We've just checked your orders status on Trackr app - currently they all are in status "Delivered" or "In Transit". If there are more orders that are experiencing problems - please let us know, we are always ready to help You solve all the issues. Our customer service can be reached over support@eoscity.com - seems lately we didn't get any complains from your side regarding the service. If you could provide concrete tracking number examples when problems appears - we'll do our best to check the situation and fix it if needed.

Looking forward to hear from you -
Have a great day -
Trackr team