Trackr: Order Tracking UpSell

Trackr: Order Tracking UpSell

Reseñas (41)

Calificación general
4,1
Recuentos por nivel de calificación
  • El 80% de las calificaciones son de 5 estrellas
  • El 0% de las calificaciones son de 4 estrellas
  • El 7% de las calificaciones son de 3 estrellas
  • El 7% de las calificaciones son de 2 estrellas
  • El 5% de las calificaciones son de 1 estrellas
13 de mayo de 2024

This is a great app for my store, my customers can easily write their order number to check their status which minimizes my customer support and is easily navigable.

Limitless Jewellery
Canadá
Casi 4 años usando la aplicación
Shark Byte, Inc respondió 16 de mayo de 2024

Hi Limitless Jewellery Team!

Thank you for giving us such a high rating, it really means a lot to us!

Feel free to reach out to us in case any questions occur. We are here 24/7 :)

Best regards,
Trackr team

Fecha de modificación: 26 de diciembre de 2024

App completa e performante. Nella mia esperienza ho trovato qualche piccolo bug che è stato risolto dal customer care rapidamente.

Best Pet&House
Italia
2 meses usando la aplicación
Shark Byte, Inc respondió 13 de diciembre de 2024

Ciao Best Pet&House!

Grazie mille per la recensione a 5 stelle! Apprezziamo molto il tuo feedback e siamo lieti di sapere che sei soddisfatto della nostra app e del nostro supporto.

Per qualsiasi altra domanda, non esiti a contattarci: saremo lieti di aiutarla!

Cordiali saluti,
Trackr team

6 de septiembre de 2021

The app is excellent and its performance is amazing, but their Support and Developers Team is still better. They not just fixed an issue for us, they improved their app for us. Never found so efficient and dedicated professionals.

VOGGIN
España
9 días usando la aplicación
Shark Byte, Inc respondió 7 de septiembre de 2021

Hello Voggin,

Thank you very much for your kind words, all our team is inspired! We wish you all the best in your business and if any tracking related issues or questions will come up - please contact us via support@parceltrackr.com - we'll be more than glad to help.

have a great day -
Trackr team

Fecha de modificación: 21 de febrero de 2019

Really good tracking app with great customer support. They customised the app so it functioned better with Shopify shipping notifications.

ToShay.org
Australia
Casi 2 años usando la aplicación
Fecha de modificación: 15 de julio de 2019

worked good for me. good value for the price. I'm just unsure right now if I will renew for another year or find another option. Thank you.

Forever in My Heart Jewelry
Estados Unidos
Alrededor de 1 año usando la aplicación
13 de agosto de 2018

Fantastic customer service. The staff really went the extra mile to help me out with my issues. Even though the problem wasn't fully resolved (problem with shopify not Trackr) I felt as though they were trying their best to see if they could help.

Very happy overall.

Huracan Fab
Australia
Alrededor de 1 año usando la aplicación
30 de diciembre de 2021

Excellente application ! Très intuitive et facile d'utilisation. Le support client est vraiment à l'écoute et très réactif. De plus, le suivi des commandes est bien détaillé et clair. Je recommande cette application, au top !

Lebonshop
Francia
7 meses usando la aplicación
Shark Byte, Inc respondió 31 de diciembre de 2021

Lebonshop,

Merci pour votre aimable critique et votre coopération! Vos retours sont très précieux pour développer le service. Notre équipe souhaite tout le meilleur pour votre entreprise et nous sommes toujours prêts à vous aider, en cas de besoin!

L'équipe Tracker

Fecha de modificación: 17 de enero de 2022

This app is great, and the support team helped me customize the appearance on my store to look very on-brand. No need to select carriers like some other tracking apps, and the annual plan is a great value. The one thing this app doesn't do that I wish it did is provide an estimated delivery date, even if it was just based on the history of other packages Trackr has logged. My customers are always asking for an ETA, and this app doesn't currently provide that. Update Jan 17, 2022: The Trackr team has added an estimated arrival date section to the app, and I'm changing my review to 5 stars!

Sage & Sill
Estados Unidos
6 meses usando la aplicación
Shark Byte, Inc respondió 9 de octubre de 2021

Thank you for your review, Sage & Sill! We appreciate the feedback about the new feature and it will be taken into consideration. Trackr team! :)

18 de febrero de 2022

Great application!! Easy to use and customize. Dropshipping friendly app. You can always ask the support if there are tracking numbers that are not yet registered to the app. As with dropshipping stores, suppliers use different couriers. Kudos to the support team. Thank you for your immediate help always!

Best Bunding
Australia
3 meses usando la aplicación
Shark Byte, Inc respondió 21 de febrero de 2022

Hello!
Thank you very much for leaving the review, it's much appreciated!

It means a lot to us to know that our customers are happy with the app and get the support they need.
We'll do our best to provide quality service and be even better in the future!

Best wishes,
Trackr Team

15 de noviembre de 2018

The app does what it promises - order tracking info is easily available to customers.
We had some problems with the initial setup but Marius offered an outstanding support to make sure the app runs smoothly on all our shops.

Scholl UK
Reino Unido
Alrededor de 2 meses usando la aplicación