Omtaler (195)

Samlet vurdering
4,3
Antall per vurderingsnivå
  • 69 % av vurderingene er 5 stjerner
  • 3 % av vurderingene er 4 stjerner
  • 6 % av vurderingene er 3 stjerner
  • 5 % av vurderingene er 2 stjerner
  • 18 % av vurderingene er 1 stjerner
Redigert 15. juli 2019

worked good for me. good value for the price. I'm just unsure right now if I will renew for another year or find another option. Thank you.

Forever in My Heart Jewelry
USA
Over 2 år bruker appen
10. august 2018

This is an amazing app! I shopped around at first but wish i had just saved my time and gone with Trackr in the first place. It is supper easy to use works perfectly. It has lots of other features that others would charge you extra for. The team have been great, they have helped me with some tricky custom coding. I couldn't be happier with how it looks and works thank you guys.

Gitd
Storbritannia
Rundt 2 år bruker appen
Redigert 2. april 2019

Like the app design and concept but felt that it could be better if the tracking provided images of our shipped products for a much better customer visualization and experience.

Would be even more perfect if the email template could be customisable such that we could include our shop logo in email notifications as well as auto-inclusion of shipped product images and perhaps a test email function ...

So Not Size Zero
Singapore
Rundt 2 år bruker appen
Shark Byte, Inc svarte 2. april 2019

Hello, So Not Size Zero,

Thank you for your feedback! Trackr app has "Delivery notification emails" customisation possibility: please find it in Trackr app preferences - it' ...

Redigert 11. mars 2019

The app is ok. Could be much better, the graphics are not very polished and the ability to use the store's fonts is a must. Also tracking for older orders. How does the notification emails for customers look like? Show us and let us customize them.

ACERUX™
USA
Rundt 2 år bruker appen
Shark Byte, Inc svarte 10. mars 2019

Hello, Acerux,

Thank you for your valuable feedback! Trackr app takes fonts automatically from shop's theme usually. If some little adjustments are needed - let us know. ...

25. november 2019

I've been using this app for a while now and it's amazing it's simple had no problems with it and looks very clean on my website. Customer support is also impressive as well!

Vivid Sweets
Frankrike
Rundt 2 år bruker appen
3. april 2019

Hello, I am trying to get support tickets resolved, but I got this message : "A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

support@supportvertex.zendesk.com
(ultimately generated from support@eoscity.com)
High probability of spam" what is your support email and how I can contact you, I am concerned ...

Gemini Charms
USA
Rundt 2 år bruker appen
Shark Byte, Inc svarte 3. april 2019

Hello, Gemini Charms,

Thank you for contacting us!
We are very sorry that you experienced this problems with the emails, but could you please check - maybe our letters were ...

22. september 2020

Awesome, this app is really helpful for your shopify store. It will create a beautiful tracking page for your store

L'innovatrice
Frankrike
Rundt 2 år bruker appen
30. desember 2021

Excellente application ! Très intuitive et facile d'utilisation. Le support client est vraiment à l'écoute et très réactif. De plus, le suivi des commandes est bien détaillé et clair. Je recommande cette application, au top !

Lebonshop
Frankrike
Rundt 2 år bruker appen
Shark Byte, Inc svarte 31. desember 2021

Lebonshop,

Merci pour votre aimable critique et votre coopération! Vos retours sont très précieux pour développer le service. Notre équipe souhaite tout le meilleur pour ...

5. juni 2020

I love the design and look of the app but it does not work for me! All me tracking numbers show as pending despite them being regularly updated by the courier. Also, I can't see any way of contacting them about the issue.

Paraphonealia
Storbritannia
Nesten 2 år bruker appen
Shark Byte, Inc svarte 5. juni 2020

Dear Paraphonealia,

We've checked your orders situation: you have 6 pending orders at the moment. All other have status "In Transit" or "Delivered". There are a lot of ...

9. desember 2022

I simply love this app, easy to use, intuitive, reassuring for my customers, I have clearly decreased the flow of customer emails by 3, it's an absolute game changer that I recommend to all those who are concerned about their customer satisfaction ... I especially thank Olga for her patience and kindness, great app great support!

AMOUREUX DU CHAT
Frankrike
Nesten 2 år bruker appen
Shark Byte, Inc svarte 9. desember 2022

Hello AMOREUX DU CHAT Team,

Thank you so much for this 5-star review!
We really appreciate you being a customer and helping to share the word about us. We’re here for you ...