Trackr: Order Tracking UpSell

Trackr: Order Tracking UpSell

Omtaler (41)

Samlet vurdering
4,1
Antall per vurderingsnivå
  • 80 % av vurderingene er 5 stjerner
  • 0 % av vurderingene er 4 stjerner
  • 7 % av vurderingene er 3 stjerner
  • 7 % av vurderingene er 2 stjerner
  • 5 % av vurderingene er 1 stjerner
13. mai 2024

This is a great app for my store, my customers can easily write their order number to check their status which minimizes my customer support and is easily navigable.

Limitless Jewellery
Canada
Nesten 4 år bruker appen
Shark Byte, Inc svarte 16. mai 2024

Hi Limitless Jewellery Team!

Thank you for giving us such a high rating, it really means a lot to us!

Feel free to reach out to us in case any questions occur. We are here 24/7 :)

Best regards,
Trackr team

Redigert 26. desember 2024

App completa e performante. Nella mia esperienza ho trovato qualche piccolo bug che è stato risolto dal customer care rapidamente.

Best Pet&House
Italia
2 måneder bruker appen
Shark Byte, Inc svarte 13. desember 2024

Ciao Best Pet&House!

Grazie mille per la recensione a 5 stelle! Apprezziamo molto il tuo feedback e siamo lieti di sapere che sei soddisfatto della nostra app e del nostro supporto.

Per qualsiasi altra domanda, non esiti a contattarci: saremo lieti di aiutarla!

Cordiali saluti,
Trackr team

Redigert 21. februar 2019

Really good tracking app with great customer support. They customised the app so it functioned better with Shopify shipping notifications.

ToShay.org
Australia
Nesten 2 år bruker appen
Redigert 15. juli 2019

worked good for me. good value for the price. I'm just unsure right now if I will renew for another year or find another option. Thank you.

Forever in My Heart Jewelry
USA
Rundt 1 år bruker appen
13. august 2018

Fantastic customer service. The staff really went the extra mile to help me out with my issues. Even though the problem wasn't fully resolved (problem with shopify not Trackr) I felt as though they were trying their best to see if they could help.

Very happy overall.

Huracan Fab
Australia
Rundt 1 år bruker appen
30. desember 2021

Excellente application ! Très intuitive et facile d'utilisation. Le support client est vraiment à l'écoute et très réactif. De plus, le suivi des commandes est bien détaillé et clair. Je recommande cette application, au top !

Lebonshop
Frankrike
7 måneder bruker appen
Shark Byte, Inc svarte 31. desember 2021

Lebonshop,

Merci pour votre aimable critique et votre coopération! Vos retours sont très précieux pour développer le service. Notre équipe souhaite tout le meilleur pour votre entreprise et nous sommes toujours prêts à vous aider, en cas de besoin!

L'équipe Tracker

Redigert 17. januar 2022

This app is great, and the support team helped me customize the appearance on my store to look very on-brand. No need to select carriers like some other tracking apps, and the annual plan is a great value. The one thing this app doesn't do that I wish it did is provide an estimated delivery date, even if it was just based on the history of other packages Trackr has logged. My customers are always asking for an ETA, and this app doesn't currently provide that. Update Jan 17, 2022: The Trackr team has added an estimated arrival date section to the app, and I'm changing my review to 5 stars!

Sage & Sill
USA
6 måneder bruker appen
Shark Byte, Inc svarte 9. oktober 2021

Thank you for your review, Sage & Sill! We appreciate the feedback about the new feature and it will be taken into consideration. Trackr team! :)

18. februar 2022

Great application!! Easy to use and customize. Dropshipping friendly app. You can always ask the support if there are tracking numbers that are not yet registered to the app. As with dropshipping stores, suppliers use different couriers. Kudos to the support team. Thank you for your immediate help always!

Best Bunding
Australia
3 måneder bruker appen
Shark Byte, Inc svarte 21. februar 2022

Hello!
Thank you very much for leaving the review, it's much appreciated!

It means a lot to us to know that our customers are happy with the app and get the support they need.
We'll do our best to provide quality service and be even better in the future!

Best wishes,
Trackr Team

15. november 2018

The app does what it promises - order tracking info is easily available to customers.
We had some problems with the initial setup but Marius offered an outstanding support to make sure the app runs smoothly on all our shops.

Scholl UK
Storbritannia
Rundt 2 måneder bruker appen
Redigert 10. november 2015

The best order tracking page / app currently on Shopify. Looks pro, inherits your site's CSS for an easy blend, and loads fast. Most other page-integrated apps on Shopify use slow-loading widgets, but this loads as quickly as any static page on the site. Plus, the app sits on your site, so you don't have to send customers to a third-party URL.

The developers are very responsive and eager to keep improving. Get this app.

UPDATE: Shopify will soon be building shipment tracking into their checkout page. The catch? They ONLY support USPS. We use 4 or 5 different shippers. Plus, who knows how it will actually work out? This app gives customers the ability to track with either tracking number or email+order ID. We're sticking with Trackr.

Shoreline 2
USA
Rundt 2 måneder bruker appen