Recenzje (195)

Ogólna ocena
4,3
Liczba recenzji z daną oceną
  • 69% ocen to oceny z 5 gwiazdkami
  • 3% ocen to oceny z 4 gwiazdkami
  • 6% ocen to oceny z 3 gwiazdkami
  • 5% ocen to oceny z 2 gwiazdkami
  • 18% ocen to oceny z 1 gwiazdkami
Edytowano 12 październik 2023

APP IS . DOES NOT WORK! CANT TRACK ANYTHING

Precisiondecals
Stany Zjednoczone
Ponad rok korzystania z aplikacji
6 styczeń 2024

90% of orders do not get tracked. Every time I had to contact support which told me the supplier had to update something. Everytime almost! For Dropshipping is this not a really good approach. I could have flush the money in the toilet then at least I would have some kind of satisfaction with it.

PILAGA
Niemcy
Około rok korzystania z aplikacji
Shark Byte, Inc odpowiedział(a) 7 styczeń 2024

Hi PILAGA!

Please accept our sincere apologies for such a situation occurred. All the tracking numbers for your store has been updated already.
We've contacted you regarding ...

28 sierpień 2022

Used this app for months and then they decide to release a new update where half of the features of the app are broken. The update should make things better, instead it has ruined the entire system I already had in place and I have spent hours trying to fix these problems. Awful.

SwiftStyling
Stany Zjednoczone
10 miesięcy korzystania z aplikacji
Edytowano 25 marzec 2020

I used this app before and its was good, never faced any issue until now, Since a week customer tracking status do not change. It stays in "waiting". This causing lot of trouble to our customer service.
The worst is that is thaty even if we message Trackr , they even not replied, and hte problem is still not solved

Easy Shape Maker
Francja
8 miesięcy korzystania z aplikacji
Shark Byte, Inc odpowiedział(a) 26 marzec 2020

Dear Easy Shape Maker,

The problem is related to cjpacket carrier - they are facing technical issue providing tracking information to third parties, including Trackr app. ...

13 wrzesień 2018

0 stars if possible... The page keeps on loading and loading and loading that I had customers e mailing me asking about their shipment status that our tracking doesn't work and I tested it and they are correct

Atleast if you charge, make sure it works.

soCheap
Kanada
8 miesięcy korzystania z aplikacji
13 lipiec 2018

It never worked, this was a waste of money and time

Picnic Company
Nowa Zelandia
8 miesięcy korzystania z aplikacji
Edytowano 20 maj 2017

If you're using e-packet or China EMS you will get many many expired tracking numbers with this system. We've gotten many chargebacks simply because the tracking doesn't update properly. Would recommend Tracktor since so far our expired tracking issues have been resolved.

Boho Wild Boutique
Kanada
8 miesięcy korzystania z aplikacji
24 luty 2017

Terrible support, and app doesn't work. Doesn't automatically update Shopify's tracking URL so all tracking link from customer's shipping email goes to a 404 page.

Oz Spinner
Australia
7 miesięcy korzystania z aplikacji
4 kwiecień 2022

Ok app but it is sincerely lacking in the support that you can get from them.
I have written them over 6 times and asked them to place a text in the center right above the tracking window.
They have placed the text there but it looks horrible since it isn't centered and doesn't have any margin or padding from the sides of the window.
I have asked them repeatedly to fix it but I have not heard ...

Precovery
Szwecja
7 miesięcy korzystania z aplikacji
Shark Byte, Inc odpowiedział(a) 11 kwiecień 2022

Hello Precovery Team!
I'm sorry that you have experienced difficulties with text editing on the Trackr page.
Let me inform you that the problem had been fixed about 12 days ...

11 grudzień 2019

there is a problem with the application.
it's not working right now i have a serious problem with my customers

Splendid Queen
Hiszpania
6 miesięcy korzystania z aplikacji
Shark Byte, Inc odpowiedział(a) 11 grudzień 2019

Dear Splendid Queen,

Trackr app had temporary technical issue, but it's already solved. We've checked your tracking page - it's working. We are very sorry for this ...