Recensioner (191)

Helhetsomdöme
4,2
Antal per omdömesnivå
  • 68 % av omdömena har 5 stjärnor
  • 4 % av omdömena har 4 stjärnor
  • 6 % av omdömena har 3 stjärnor
  • 5 % av omdömena har 2 stjärnor
  • 18 % av omdömena har 1 stjärnor
24 maj 2018

Great app. Our customers don't contact us as frequently because they can look up their order without help.

Pacific Coast Outlet
USA
Ungefär 5 år användning av appen
17 augusti 2019

Muy buena atención al cliente y fundamental esta app en cualquier tienda. Los clientes ya no preguntan constantemente cuando llegará el pedido.

Gafeando
Spanien
Mer än 4 år användning av appen
Redigerat 5 januari 2021

Je mets 5 Etoiles, car tout simplement, c'est une SUPERBE Application !
Très Professionnelle pour le Suivi du Colis du Client, les Notifications de mises à jour du Cheminement de la Commande sont d'ailleurs envoyées (si on le souhaite) automatiquement au Client dans sa Boite Mail.
Franchement je n'ai pas trouvé meilleure Application que celle-ci.
En plus elle est vraiment simple à utiliser !
Aussi, leur Equipe est vraiment réactive et polie ! Ils répondent absolument à toutes vos questions et dans les plus courts délais.
D'ailleurs, je ne comprends pas trop les Notes avec 1 Etoile seulement... ?
En tous les cas personnellement, JE RECOMMANDE VIVEMENT ET SANS HESITATION cette Application !
Sans compter aussi le très bon Rapport Qualité-Prix !!!

VITIAMO
Frankrike
Ungefär 4 år användning av appen
Shark Byte, Inc svarade 5 januari 2021

Vitiamo!

Merci beaucoup pour votre temps et pour vos aimables paroles! Nous vous souhaitons le meilleur dans votre entreprise!

Trackr team

1 april 2020

COOL APASDFASDFASDFSADFSADFSDAFASDFSADFASDFASDFASDFASDFASDFASDFASDFASDFASDFSDFSDFSDFDFSDFSDFSDFSDFSDFSDF

Marquise Glow
USA
Mer än 3 år användning av appen
21 mars 2018

Not only is Trackr great (as are their other apps) but customer support is fast and super helpful, even for someone who can't figure out basics. I'm so glad I got this app for my store.

Kingsland Manor
USA
Mer än 3 år användning av appen
20 augusti 2018

Great app. Great price. Top notch customer service. Highly recommended!

Wing Chun Illustrated
Finland
Ungefär 3 år användning av appen
27 oktober 2020

J avais un souci avec le suivi de COLIS PRIVE et ils l'ont résolu en 24h. Super très content. Encore merci pour le service rapide.

smile-cats
Frankrike
Ungefär 3 år användning av appen
Redigerat 8 augusti 2019

This App is really good for finding the right carriers without doing anything, better than AfterShip, and a lot of other tracking apps I have tested, wich needs some help.

Trackr would be better if the tracking info was updated more often or faster, so the customers don't leave the tracking page before it finishes the status update. Sometimes the parcel is delivered in post office, but the info is not clear enough for customers.
The newest line should be Delivered or Delivered in Post Office and so on.. but it stands at the 3rd line for exemple.

The tracking details would be easier to read is there was not the First Letter Upcase At Each Word And City.

The translation to French can be much better, and easier to understand for most of the customers. Maybe Using Deepl or any other good translation API ?

Trackr is a really good App, with the possibility to add more info on the tracking page (helping customers for FAQ or Important notice).

It deserves a long life and a better place in the Tracking apps.
Good Job !

The Grand Warehouse
Frankrike
Ungefär 3 år användning av appen
Shark Byte, Inc svarade 9 augusti 2019

Hello, The Grand Warehouse,

Thank you for your time providing valuable feedback about Trackr app. Customers insights are very important in our app's constant development process. And for sure we'll take into consideration your suggestions how to improve Trackr, user's experience and will work on needed enhancements.

We wish great success in your business!
Kind regards -
Trackr team

Redigerat 29 september 2019

Thank you all the problem solved well. Need to check on some things to make sure that everything is in place. Great support even on the weekend.

Vardise.com
Nederländerna
Nästan 3 år användning av appen
1 december 2019

This app is so much more simple to sue then other shipping apps, must say I love it, happy I made the change.

Bootsy Baby
Australien
Nästan 3 år användning av appen