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didn't work. no support response
The customer service is incredibly fast and efficient. The app works great on all my stores.
Hi VivaBeast team!
We are beyond thankful for your 5-star review. Thank you for sharing your rating with us and the community.
If you have any further needs or questions about our order tracking service, please reach out!
Best regards,
Trackr team
I have used this app time and time again. It's a wonderful feature to offer on an eCommerce site. Trackr's customer support is second to none. Consistently, over numerous sites, they have gone above and beyond to implement an array of requested customizations to fit very specific design standards of our theme–something that very few app developers will do. The result is a beautifully integrated app. An absolute A+++++
Good app, it works pretty well and do what we ask for it. Very useful when you do dropshipping and you don't want your customer see where the product come from. Support very reactive, when you have a tracking problem they will resolve it in 24h.
Hello,
Thank you very much for your time to leave the feedback! Please let us know whenever you'll have some questions or need help: support@parceltrackr.com. Our support team will be more than glad to help.
Have a great day!
Trackr team
I can honestly admit that Trackr indeed made my life easier. It significantly reduced the amount of inquiries I get every day, which now allows me to focus on other things rather than answering the same question over and over again. Was super easy to install and set up – would definitely recommend to anyone working with shipments.
The app keeps asking for a revieuw, even if i click on the option i dont have time to write a revieuw. The app delete al my translations..
Hi. Thank you for your feedback. I'll be looking forward for a reply to an email I sent you. I'm sure there is a way we can solve the unusual issues.
Best tracking app ever!! The cheapest you'll find, to begin with, and with the best customer support and the easiest to use!! HIGHLY HIGHLY recommend!
I have a store using this app. I’ve written to the Trackr support team numerous times about a very important issue affecting tracking on my page and they haven’t responded to any of my messages.
I simply love this app, easy to use, intuitive, reassuring for my customers, I have clearly decreased the flow of customer emails by 3, it's an absolute game changer that I recommend to all those who are concerned about their customer satisfaction ... I especially thank Olga for her patience and kindness, great app great support!
Hello AMOREUX DU CHAT Team,
Thank you so much for this 5-star review!
We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!
Best regards,
Trackr Team
This app is great. Easy setup, features that we use besides tracking - email notifications, tracking info translation. We are on trial, everything works really well, thanks for solution guys!