評論 (195)

整體評分
4.3
各級評分數量
  • 69% 的評分為 5 顆星
  • 3% 的評分為 4 顆星
  • 6% 的評分為 3 顆星
  • 5% 的評分為 2 顆星
  • 18% 的評分為 1 顆星
編輯時間:2019年7月15日

worked good for me. good value for the price. I'm just unsure right now if I will renew for another year or find another option. Thank you.

Forever in My Heart Jewelry
美國
使用應用程式 2年多
2018年8月10日

This is an amazing app! I shopped around at first but wish i had just saved my time and gone with Trackr in the first place. It is supper easy to use works perfectly. It has lots of other features that others would charge you extra for. The team have been great, they have helped me with some tricky custom coding. I couldn't be happier with how it looks and works thank you guys.

Gitd
英國
使用應用程式 大約2年
編輯時間:2019年4月2日

Like the app design and concept but felt that it could be better if the tracking provided images of our shipped products for a much better customer visualization and experience.

Would be even more perfect if the email template could be customisable such that we could include our shop logo in email notifications as well as auto-inclusion of shipped product images and perhaps a test email function ...

So Not Size Zero
新加坡
使用應用程式 大約2年
Shark Byte, Inc 已回覆 2019年4月2日

Hello, So Not Size Zero,

Thank you for your feedback! Trackr app has "Delivery notification emails" customisation possibility: please find it in Trackr app preferences - it' ...

編輯時間:2019年3月11日

The app is ok. Could be much better, the graphics are not very polished and the ability to use the store's fonts is a must. Also tracking for older orders. How does the notification emails for customers look like? Show us and let us customize them.

ACERUX™
美國
使用應用程式 大約2年
Shark Byte, Inc 已回覆 2019年3月10日

Hello, Acerux,

Thank you for your valuable feedback! Trackr app takes fonts automatically from shop's theme usually. If some little adjustments are needed - let us know. ...

2019年11月25日

I've been using this app for a while now and it's amazing it's simple had no problems with it and looks very clean on my website. Customer support is also impressive as well!

Vivid Sweets
法國
使用應用程式 大約2年
2019年4月3日

Hello, I am trying to get support tickets resolved, but I got this message : "A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

support@supportvertex.zendesk.com
(ultimately generated from support@eoscity.com)
High probability of spam" what is your support email and how I can contact you, I am concerned ...

Gemini Charms
美國
使用應用程式 大約2年
Shark Byte, Inc 已回覆 2019年4月3日

Hello, Gemini Charms,

Thank you for contacting us!
We are very sorry that you experienced this problems with the emails, but could you please check - maybe our letters were ...

2020年9月22日

Awesome, this app is really helpful for your shopify store. It will create a beautiful tracking page for your store

L'innovatrice
法國
使用應用程式 大約2年
2021年12月30日

Excellente application ! Très intuitive et facile d'utilisation. Le support client est vraiment à l'écoute et très réactif. De plus, le suivi des commandes est bien détaillé et clair. Je recommande cette application, au top !

Lebonshop
法國
使用應用程式 大約2年
Shark Byte, Inc 已回覆 2021年12月31日

Lebonshop,

Merci pour votre aimable critique et votre coopération! Vos retours sont très précieux pour développer le service. Notre équipe souhaite tout le meilleur pour ...

2020年6月5日

I love the design and look of the app but it does not work for me! All me tracking numbers show as pending despite them being regularly updated by the courier. Also, I can't see any way of contacting them about the issue.

Paraphonealia
英國
使用應用程式 接近2年
Shark Byte, Inc 已回覆 2020年6月5日

Dear Paraphonealia,

We've checked your orders situation: you have 6 pending orders at the moment. All other have status "In Transit" or "Delivered". There are a lot of ...

2022年12月9日

I simply love this app, easy to use, intuitive, reassuring for my customers, I have clearly decreased the flow of customer emails by 3, it's an absolute game changer that I recommend to all those who are concerned about their customer satisfaction ... I especially thank Olga for her patience and kindness, great app great support!

AMOUREUX DU CHAT
法國
使用應用程式 接近2年
Shark Byte, Inc 已回覆 2022年12月9日

Hello AMOREUX DU CHAT Team,

Thank you so much for this 5-star review!
We really appreciate you being a customer and helping to share the word about us. We’re here for you ...