整體評分
4.1
各級評分數量
  • 67% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 6% 的評分為 3 顆星
  • 5% 的評分為 2 顆星
  • 19% 的評分為 1 顆星
2020年4月1日

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Marquise Glow
美國
使用應用程式 3年多
2021年7月30日

Useful tracking app, very responsive and helpful support. Had some questions with carriers matching, issue was solved the same day. Possibility to show products on tracking page. Thanks a lot!

Coverhood™ Surf Ponchos for all water sports enthusiasts | Official Website
立陶宛
使用應用程式 大約1個月
2018年3月21日

Not only is Trackr great (as are their other apps) but customer support is fast and super helpful, even for someone who can't figure out basics. I'm so glad I got this app for my store.

Kingsland Manor
美國
使用應用程式 3年多
2018年8月20日

Great app. Great price. Top notch customer service. Highly recommended!

Wing Chun Illustrated
芬蘭
使用應用程式 大約3年
2020年10月27日

J avais un souci avec le suivi de COLIS PRIVE et ils l'ont résolu en 24h. Super très content. Encore merci pour le service rapide.

smile-cats
法國
使用應用程式 大約3年
編輯時間:2019年8月8日

This App is really good for finding the right carriers without doing anything, better than AfterShip, and a lot of other tracking apps I have tested, wich needs some help.

Trackr would be better if the tracking info was updated more often or faster, so the customers don't leave the tracking page before it finishes the status update. Sometimes the parcel is delivered in post office, but the info is not clear enough for customers.
The newest line should be Delivered or Delivered in Post Office and so on.. but it stands at the 3rd line for exemple.

The tracking details would be easier to read is there was not the First Letter Upcase At Each Word And City.

The translation to French can be much better, and easier to understand for most of the customers. Maybe Using Deepl or any other good translation API ?

Trackr is a really good App, with the possibility to add more info on the tracking page (helping customers for FAQ or Important notice).

It deserves a long life and a better place in the Tracking apps.
Good Job !

The Grand Warehouse
法國
使用應用程式 大約3年
Shark Byte, Inc 已回覆 2019年8月9日

Hello, The Grand Warehouse,

Thank you for your time providing valuable feedback about Trackr app. Customers insights are very important in our app's constant development process. And for sure we'll take into consideration your suggestions how to improve Trackr, user's experience and will work on needed enhancements.

We wish great success in your business!
Kind regards -
Trackr team

2021年8月25日

This is a great app with easy-to-use features for my customers. The support from the app developers is on point. They were so diligent in communications and follow-up.

Walk Around Kitty
美國
使用應用程式 大約1個月
編輯時間:2019年9月29日

Thank you all the problem solved well. Need to check on some things to make sure that everything is in place. Great support even on the weekend.

Vardise.com
荷蘭
使用應用程式 接近3年
2019年12月1日

This app is so much more simple to sue then other shipping apps, must say I love it, happy I made the change.

Bootsy Baby
澳洲
使用應用程式 接近3年
2016年2月29日

This app is awesome. I added an "order status" link in my header menu and it adds a very professional and customer friendly feature to my store. And the customer service from this app developer is top notch!

Sealife
美國
使用應用程式 2年多