評論 (50)

整體評分
4.7
各級評分數量
  • 82% 的評分為 5 顆星
  • 0% 的評分為 4 顆星
  • 8% 的評分為 3 顆星
  • 4% 的評分為 2 顆星
  • 6% 的評分為 1 顆星
2023年3月31日

I love this app it is fantastic! Since I installed it on my stores I have reduced my customer emails by 70% it is easy to use, intuitive ergonomic and reliable. This app clearly helps to add euros to my sales...Thanks to Maxim from customer support for his precious help, great app! great support!

Bébé Paradis
法國
使用應用程式 29天
Shark Byte, Inc 已回覆 2023年3月31日

Hello there Bébé Paradis

Thank you for this positive review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We are also happy that our customer service is helpful!

We'll keep on providing the best service and do our best to improve every day!.

Best regards,
Trackr Team

2019年1月21日

The support is second to none. Trackr's app developers will go above and beyond to make extensive (and meticulous) customizations so that this app integrates seamlessly with any theme. (I have now used this for many sites and each time am amazed by the level of support). The app is a wonderful feature to have on a site as it allows all customers –including those who have not set up an account– to easily track their packages... a great customer service feature to have but also one that pulls people in back on to your site! Overall, A+++

Little Rags & Riches
美國
使用應用程式 28天
2021年1月20日

Great app and customer service. Not only it provides options for custom css, their team also helped me with custom edits.
- 6 stars

3D Laser Gifts
美國
使用應用程式 19天
2019年1月20日

I have used this app time and time again. It's a wonderful feature to offer on an eCommerce site. Trackr's customer support is second to none. Consistently, over numerous sites, they have gone above and beyond to implement an array of requested customizations to fit very specific design standards of our theme–something that very few app developers will do. The result is a beautifully integrated app. An absolute A+++++

THACKER
美國
使用應用程式 18天
編輯時間:2021年3月3日

Good app, it works pretty well and do what we ask for it. Very useful when you do dropshipping and you don't want your customer see where the product come from. Support very reactive, when you have a tracking problem they will resolve it in 24h.

cage-chasteté.fr
法國
使用應用程式 18天
Shark Byte, Inc 已回覆 2021年2月28日

Hello,

Thank you very much for your time to leave the feedback! Please let us know whenever you'll have some questions or need help: support@parceltrackr.com. Our support team will be more than glad to help.
Have a great day!
Trackr team

2019年7月16日

My installation went smooth. The support staff had me up & running the same day I purchased the app.

jerispetpampering.com
美國
使用應用程式 16天
2022年12月9日

I simply love this app, easy to use, intuitive, reassuring for my customers, I have clearly decreased the flow of customer emails by 3, it's an absolute game changer that I recommend to all those who are concerned about their customer satisfaction ... I especially thank Olga for her patience and kindness, great app great support!

AMOUREUX DU CHAT
法國
使用應用程式 13天
Shark Byte, Inc 已回覆 2022年12月9日

Hello AMOREUX DU CHAT Team,

Thank you so much for this 5-star review!
We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!

Best regards,
Trackr Team

2018年8月30日

Amazing customer support. I had installed a few other apps but either ran into inflexible support or none at all. We are a fashion company and the branding is in the details. The support team went above and beyond to make customized changes tot heir app so that it fit on our site seamlessly. A+!

Margot New York
美國
使用應用程式 10天
2018年3月30日

Trackr is working so well. The support is great after the installation. It didn't work properly at the beginning. The support reacted so fast and trying so hard to make the app work on my website.

Sunken Skull
澳洲
使用應用程式 9天
2021年9月6日

The app is excellent and its performance is amazing, but their Support and Developers Team is still better. They not just fixed an issue for us, they improved their app for us. Never found so efficient and dedicated professionals.

VOGGIN
西班牙
使用應用程式 9天
Shark Byte, Inc 已回覆 2021年9月7日

Hello Voggin,

Thank you very much for your kind words, all our team is inspired! We wish you all the best in your business and if any tracking related issues or questions will come up - please contact us via support@parceltrackr.com - we'll be more than glad to help.

have a great day -
Trackr team