Overall rating
4
Counts per rating level
  • 67% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 19% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its intuitive design, reliability, and seamless integration with Shopify. It's praised for reducing customer inquiries significantly and supporting various national postal services, making it ideal for dropshipping businesses. Merchants value its customization features, such as hiding carrier information and translating tracking details. The app's customer support is known for its quick and efficient responses. Automated emails for shipping status changes are also a time-saver. Some merchants even report increased sales due to the app's features, making it a cost-effective solution.

Edited December 4, 2018

super quick and easy set up for your stores. Customers can easily find where to track their orders! Great app

froot orleans
United States
About 2 months using the app
May 3, 2019

Absolutely needed to give your customers and yourself peace of mind. It'll save you hours needed to respond to customer inquiries about the whereabouts of their order.

SmartElectricLighter
United States
About 1 month using the app
July 30, 2021

Useful tracking app, very responsive and helpful support. Had some questions with carriers matching, issue was solved the same day. Possibility to show products on tracking page. Thanks a lot!

Coverhood™ Surf Ponchos for all water sports enthusiasts | Official Website
Lithuania
About 1 month using the app
June 9, 2020

Very good customer support, my problem was solved in less than 24 hours. Great application I recommend

Kayasciarpa
France
About 1 month using the app
October 16, 2015

Awesome app. A real time-saver!

Ulabeeshop
Lithuania
About 1 month using the app
August 25, 2021

This is a great app with easy-to-use features for my customers. The support from the app developers is on point. They were so diligent in communications and follow-up.

Walk Around Kitty
United States
About 1 month using the app
May 12, 2019

Great app! Highly recommend.easy to set up, beautiful interface, fast customer support service. 5 stars.

MASMART
United States
About 1 month using the app
Edited February 7, 2018

A great app at a very fair price!

Jbaxter
Canada
29 days using the app
January 21, 2019

The support is second to none. Trackr's app developers will go above and beyond to make extensive (and meticulous) customizations so that this app integrates seamlessly with any theme. (I have now used this for many sites and each time am amazed by the level of support). The app is a wonderful feature to have on a site as it allows all customers –including those who have not set up an account– to easily track their packages... a great customer service feature to have but also one that pulls people in back on to your site! Overall, A+++

Little Rags & Riches
United States
28 days using the app
October 2, 2018

The hardest thing about Trackr app is clicking the button to install it. That's is how easy it was to have an efficient app that you and your customers will appreciate. Trackr runs your parcel tracking, you run your Shopify store. Too easy.

Zinger Deals
Australia
28 days using the app