Overall rating
4
Counts per rating level
  • 67% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 19% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its intuitive design, reliability, and seamless integration with Shopify. It's praised for reducing customer inquiries significantly and supporting various national postal services, making it ideal for dropshipping businesses. Merchants value its customization features, such as hiding carrier information and translating tracking details. The app's customer support is known for its quick and efficient responses. Automated emails for shipping status changes are also a time-saver. Some merchants even report increased sales due to the app's features, making it a cost-effective solution.

October 26, 2019

Best tracking plugin for your money hands down! I used to use other tracking apps that did the job, but was very limited in design and tracking volume.

Adidas Warehouse
United States
27 days using the app
October 13, 2020

App works well. We had quite a few orders that were tracked without a problem and some that had questions about, but the support helped us and everything works now! They’ve also helped me set up everything and took time to answer all the questions I’ve had.

ManlyRazor
Lithuania
24 days using the app
March 5, 2020

The app is very great ! You could set up the design (colors, titles,...). It looks great on the shop, very professional.

The support of the app is really kind and reactive and answer quickly to any questions.

mon instant bonheur
France
22 days using the app
January 20, 2021

Great app and customer service. Not only it provides options for custom css, their team also helped me with custom edits.
- 6 stars

3D Laser Gifts
United States
19 days using the app
January 20, 2019

I have used this app time and time again. It's a wonderful feature to offer on an eCommerce site. Trackr's customer support is second to none. Consistently, over numerous sites, they have gone above and beyond to implement an array of requested customizations to fit very specific design standards of our theme–something that very few app developers will do. The result is a beautifully integrated app. An absolute A+++++

THACKER
United States
18 days using the app
Edited March 3, 2021

Good app, it works pretty well and do what we ask for it. Very useful when you do dropshipping and you don't want your customer see where the product come from. Support very reactive, when you have a tracking problem they will resolve it in 24h.

cage-chasteté.fr
France
18 days using the app
Shark Byte, Inc replied February 28, 2021

Hello,

Thank you very much for your time to leave the feedback! Please let us know whenever you'll have some questions or need help: support@parceltrackr.com. Our support team will be more than glad to help.
Have a great day!
Trackr team

October 20, 2020

I can honestly admit that Trackr indeed made my life easier. It significantly reduced the amount of inquiries I get every day, which now allows me to focus on other things rather than answering the same question over and over again. Was super easy to install and set up – would definitely recommend to anyone working with shipments.

FRAÎCHEUR ICE GLOBES
Lithuania
18 days using the app
June 8, 2020

Best tracking app ever!! The cheapest you'll find, to begin with, and with the best customer support and the easiest to use!! HIGHLY HIGHLY recommend!

Outskirt Streetwear
Italy
14 days using the app
December 9, 2022

I simply love this app, easy to use, intuitive, reassuring for my customers, I have clearly decreased the flow of customer emails by 3, it's an absolute game changer that I recommend to all those who are concerned about their customer satisfaction ... I especially thank Olga for her patience and kindness, great app great support!

AMOUREUX DU CHAT
France
13 days using the app
Shark Byte, Inc replied December 9, 2022

Hello AMOREUX DU CHAT Team,

Thank you so much for this 5-star review!
We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!

Best regards,
Trackr Team

December 17, 2019

This app is great. Easy setup, features that we use besides tracking - email notifications, tracking info translation. We are on trial, everything works really well, thanks for solution guys!

thiswhyweplay
United States
12 days using the app