Overall rating
4
Counts per rating level
  • 67% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 19% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its intuitive design, reliability, and seamless integration with Shopify. It's praised for reducing customer inquiries significantly and supporting various national postal services, making it ideal for dropshipping businesses. Merchants value its customization features, such as hiding carrier information and translating tracking details. The app's customer support is known for its quick and efficient responses. Automated emails for shipping status changes are also a time-saver. Some merchants even report increased sales due to the app's features, making it a cost-effective solution.

September 22, 2020

Awesome, this app is really helpful for your shopify store. It will create a beautiful tracking page for your store

L'innovatrice
France
About 2 years using the app
December 30, 2021

Excellente application ! Très intuitive et facile d'utilisation. Le support client est vraiment à l'écoute et très réactif. De plus, le suivi des commandes est bien détaillé et clair. Je recommande cette application, au top !

Lebonshop
France
About 2 years using the app
Shark Byte, Inc replied December 31, 2021

Lebonshop,

Merci pour votre aimable critique et votre coopération! Vos retours sont très précieux pour développer le service. Notre équipe souhaite tout le meilleur pour votre entreprise et nous sommes toujours prêts à vous aider, en cas de besoin!

L'équipe Tracker

August 26, 2020

Excited to use the app! Been looking for a way to provide better tracking updates to customers. Will update after more time using the app

More than home decor
United States
Almost 2 years using the app
Edited February 21, 2019

Really good tracking app with great customer support. They customised the app so it functioned better with Shopify shipping notifications.

ToShay.org
Australia
Almost 2 years using the app
August 15, 2021

Application que je conseil vivement, simple et intuitive loin des chichis de certaines applications qui au final ne servent à rien. Support très réactif j ai eu des problèmes mineures qui ont été réglés à chaque fois en moins de 30 mins.

Infinidiscount - Produits à prix discount !
France
Over 1 year using the app
Edited August 30, 2019

This is seriously the greatest app I ever used.
My customers are so happy with the live tracking that they always buy me again. For dropshippers and other business it is a good tracking app.

Im from the netherlands and my customers always want to get their package fast, but with this app they don't even care haha.

Also a good customer service, they respond fast and nicely :)

Tassenlaan.nl
Netherlands
Over 1 year using the app
Shark Byte, Inc replied August 30, 2019

Hello Tassenlaan,

Thank you very much for your kind words!

We wish you all the best in your business!
Trackr team

December 18, 2020

très bon rapport qualité prix, j'ai eu un petit soucis d'affichage et un développeur est rapidement venue réparer le problème (gratuitement bien sur) en 2 jours je n'avais plus aucun problèmes et le service clients répond très rapidement.

BeryBeth
France
About 1 year using the app
January 23, 2021

Muy bien aplicación. La atención al cliente es magnífica. Nos han solucionado todas las incidencias con inmediatez. Muchas gracias!!!!

OEL Beauty
Spain
About 1 year using the app
September 9, 2019

The app is very easy to use once you understand it and works very reliably! I can recommend Trackr!

Swen Wissenbach
Germany
About 1 year using the app
September 6, 2021

The app is excellent and its performance is amazing, but their Support and Developers Team is still better. They not just fixed an issue for us, they improved their app for us. Never found so efficient and dedicated professionals.

VOGGIN
Spain
About 1 year using the app
Shark Byte, Inc replied September 7, 2021

Hello Voggin,

Thank you very much for your kind words, all our team is inspired! We wish you all the best in your business and if any tracking related issues or questions will come up - please contact us via support@parceltrackr.com - we'll be more than glad to help.

have a great day -
Trackr team