Orders and shipping | Customer support
Trackr

Trackr

by Vertex LV

Let Your Customers Track Their Orders World-Wide!

4.1 of 5 stars(127 reviews)
From $9/month. 15-day free trial.
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Tracking details on your store

Customise your tracking page with a few clicks. Your customers will find their packages on an user-friendly page instantly.

Customer email notifications

Save your time from lots of questions about package location. Your customers will be notified after each delivery status update.

Real-time tracking information

Let your customers know where their packages are. Trackr app works with more than 400 carriers worldwide.

About Trackr

Stop the avalanche of nerve-wracking emails from customers asking where their order is! This order tracking app will make your life and the life of your customers a lot easier.

Features:

Real-time information from over 400 Couriers.

We collect data from hundreds of different carriers to provide your customers with the most recent and detailed information about their order.

Seamless integration with your existing website.

Trackr app is smoothly embedded into any of your Shopify stores. You can adjust the colors or style to match the template design.

Customers can find their order information themselves and get an email notification when the shipping status changes.

They will no longer send you numerous emails asking where their order is. Each customer can check their order delivery status any time at your store or opt in for automated email updates whenever the status of the order changes.

Trackr app keeps your customers informed and calm about the order. The app saves you a lot of time and prevents order-generated anxiety.

Integrates with

  • ePacket China EMS,
  • China Post,
  • USPS,
  • Fedex,
  • Royal Mail,
  • Aliexpress Standard Shipping

Media gallery

Support

Pricing 15-day free trial

See all pricing options
Monthly

$9/month

  • Includes 15 Days Free Trial

  • 400 tracking requests

  • Additional top ups available

Annual

$4/month

billed at $48 once per year

  • 2800 tracking requests

  • Additional top ups available

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Overall rating
4.1 of 5 stars
 Based on 127 reviews

  • 5 of 5 stars
    73% of ratings are 5 stars
    (93)
  • 4 of 5 stars
    4% of ratings are 4 stars
    (5)
  • 3 of 5 stars
    3% of ratings are 3 stars
    (4)
  • 2 of 5 stars
    2% of ratings are 2 stars
    (2)
  • 1 of 5 stars
    18% of ratings are 1 stars
    (23)
View all 127 reviews

Most recent reviews

Dusty Straw

Rating
5 of 5 stars
Posted
March 19, 2019

A very good app ! My clients are very happy to track their orders. Great support team, thanks a lot !

ACERUX™

Rating
3 of 5 stars
Last edited
March 11, 2019

The app is ok. Could be much better, the graphics are not very polished and the ability to use the store's fonts is a must. Also tracking for older orders. How does the notification emails for customers look like? Show us and let us customize them.

Developer reply

March 10, 2019

Hello, Acerux,

Thank you for your valuable feedback! Trackr app takes fonts automatically from shop's theme usually. If some little adjustments are needed - let us know. Regarding older orders - they are tracked unless they already have status "delivered". If something was not tracked - let us know "Order ID+Trackgin no" combination. Notification emails' - we've sent you an example of this letter today and we are glad to inform, that our dev's are working on possibility for shop's owners to do customisation of this letter. This new feature should be implemented in a couple of weeks. Hope it helps. And thank you for using our services!

Fuss Company®

Rating
5 of 5 stars
Last edited
March 01, 2019

The app is good looking and the support has helped me when i needed them. Good app, worth the price.

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