Trackr: Order Tracking UpSell
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- Preços
-
A partir de $10/mês. Avaliação gratuita.
- Classificação
- 3,8 (34)
- Desenvolvedor
- Shark Byte, Inc
Galeria de imagens em destaque
Reduza o WISMO e impulsione as vendas com uma página automatizada e personalizada de rastreamento de pedidos e alertas em tempo real.
Transforme o rastreamento de pedidos no seu próximo canal de receita. Reduza as solicitações WISMO com uma página de rastreamento personalizada, datas estimadas de entrega (EDD) precisas e atualizações de envio em tempo real por e-mail, SMS e WhatsApp. Rastreie cada pedido em mais de 1.900 transportadoras, automatize a experiência pós-compra e mantenha os clientes informados do checkout à entrega. Aumente as compras recorrentes com recomendações inteligentes de produtos, oculte fornecedores com o modo dropshipping de um clique e ofereça rastreamento de pedidos no Apple Wallet e Google Wallet.
- Página de rastreamento personalizada com datas estimadas de entrega (EDDs): reduza chamados WISMO.
- Atualizações de rastreamento de pedidos por e-mail e WhatsApp. SMS disponível nos EUA.
- App de rastreamento de pedidos em tempo real, mais de 2.200 transportadoras e suporte via chat ao vivo 24/7.
- Acesse análises de envios para insights mais profundos e decisões baseadas em dados.
- Modo dropshipping com ocultação de transportadora e origem chinesa.
Contém texto traduzido automaticamente
Idiomas
inglês
Este app não está traduzido para português (Brasil)
Funciona com
- Checkout
- Contas de clientes
- Admin da Shopify
- Chatbot
- China post, Klaviyo, Omnisend
- Segment.io
- USPS, UPS, DHL, YunExpress
Categorias
Acompanhamento
Preços
Escolha o plano ideal para o negócio.
Básico
$10 /mês
ou $96/ano (economia de 20%)
O teste de 14 dias inclui mais 200 rastreamentos GRATUITOS
Recursos
- 400 envios/mês
- Página de rastreamento personalizada
- Data estimada de entrega
- Atualizações de envio via SMS, e-mail e WhatsApp
- Rastreamento de pedidos no Apple Wallet e Google Wallet
- Integração com Klaviyo, Omnisend e Chatbot
- Upsell de produtos
- Tradução da página de rastreamento e e-mails
Avaliação gratuita de 14 dias
Padrão
$45 /mês
ou $432/ano (economia de 20%)
O teste de 14 dias inclui mais 1.000 rastreamentos GRATUITOS
Recursos
- 2.000 envios/mês
- Página de rastreamento personalizada
- Data estimada de entrega
- Atualizações de envio via SMS, e-mail e WhatsApp
- Rastreamento de pedidos no Apple Wallet e Google Wallet
- Integração com Klaviyo, Omnisend e Chatbot
- Upsell de produtos
- Tradução da página de rastreamento e e-mails
Avaliação gratuita de 14 dias
Avançado
$150 /mês
ou $1,440/ano (economia de 20%)
O teste de 14 dias inclui mais 3.000 rastreamentos GRATUITOS
Recursos
- 9.000 envios/mês
- Página de rastreamento personalizada
- Data estimada de entrega
- Atualizações de envio via SMS, e-mail e WhatsApp
- Rastreamento de pedidos no Apple Wallet e Google Wallet
- Integração com Klaviyo, Omnisend e Chatbot
- Upsell de produtos
- Tradução da página de rastreamento e e-mails
Avaliação gratuita de 14 dias
Enterprise
$250 /mês
ou $2,400/ano (economia de 20%)
O teste de 14 dias inclui mais 5.000 rastreamentos GRATUITOS
Recursos
- 18.000 envios/mês
- Página de rastreamento personalizada
- Data estimada de entrega
- Atualizações de envio via SMS, e-mail e WhatsApp
- Rastreamento de pedidos no Apple Wallet e Google Wallet
- Integração com Klaviyo, Omnisend e Chatbot
- Upsell de produtos
- Tradução da página de rastreamento e e-mails
Avaliação gratuita de 14 dias
Contém texto traduzido automaticamente
Todas as cobranças são faturadas em USD. Cobranças recorrentes e calculadas por uso são faturadas a cada 30 dias. Ver todas as opções de preço
Avaliações (34)
Guys the app is down again, get it working ASAP!
Hello Velthentic Team!
We sincerely apologize for the service disruption and any inconvenience this may have caused.
The issue has now been fully resolved, and all services are operating normally. The disruption was caused by a large-scale DDoS attack affecting our hosting provider's, which temporarily impacted the availability of our application.
We understand how disappointing service interruptions can be and regret the inconvenience this caused.
We appreciate your feedback and hope you'll consider giving the app another try in the future.
Thank you for your understanding.
Kind regards,
Trackr team
Trackr has been a key part to offering our customers a seamless buying journey. Their communication is superb and I have already shared Trackr with other e-commerce businesses. Fantastic app!!!! Thanks Guys
Hi, L'SAUVE®!
Thank you very much for taking the time to leave us a review. We're genuinely happy that you're enjoying the app. We also want to express our sincere gratitude for recommending us to other businesses — your support helps us grow and improve every day.
Please don't hesitate to reach out if you have any questions. We're always available to help, 24/7
Best regards,
Trackr team
Initially Worked Well, But Ongoing Technical Issues Over Recent Months
We used Trackr for long time and initially it worked fine without any problems. However, over the last couple of months we experienced ongoing technical issues that were never fully resolved despite multiple support interactions.
The main problems we faced were incorrect map locations showing our packages shipping from Thailand and the USA instead of Athens, Greece, where we actually produce and ship from. We also had recurring issues with tracking statuses not updating properly, showing orders as pending even after they were delivered.
For our business, this was particularly damaging. We are a SLOW FASHION brand that produces locally in Athens, and our entire brand positioning is built on Greek craftsmanship and local manufacturing. When customers see tracking maps showing their orders coming from other countries, it completely undermines our credibility and makes it appear we are not honest about our production location.
We reported these issues multiple times over a three month period. Support was always polite and responsive, repeatedly assuring us that their dev team was working on permanent fixes and that the issues would not happen again. Unfortunately, the same problems kept recurring with nearly every shipment. Each time we had to manually contact support to correct individual tracking entries, which defeats the purpose of paying for an automated tracking solution.
Eventually, we also received a Shopify notification that the app needed updates to support new Markets functionality. When we reached out about this, we received no response.
We gave Trackr multiple chances and clearly communicated how critical these issues were for our brand reputation, but after months of broken promises, we had to switch to a different solution.
The support team deserves credit for being responsive and professional, but they were ultimately unable to resolve the technical problems. For brands where accurate location data is essential particularly for local production, ethical fashion, or SLOW FASHION businesses I cannot recommend this app based on our recent experience.
Dear ROUTE 67
Thank you for your honest and thoughtful review.
We want to start by saying how truly sorry we are for the problems you faced while using Trackr.
Reading your feedback, we clearly see that we did not live up to your expectations and to our own standards. We take full responsibility for that.
Our team tried to address your concerns as quickly as possible each time, as well as developers always tried to respond quickly and apply fixes as soon as you reported a problem.
We realize that ongoing technical issues should never have been part of your experience.
You were right to expect stability and accuracy from the app without the need for repeated interventions from our team.
We know that for a brand like yours accurate tracking is not just a feature, it is an essential part of your promise to customers.
Any inconsistency in showing the correct origin or delivery status directly affects your credibility, and we regret that our service failed to provide this essential function.
The whole team would like to assure you that we are actively working on improving these specific functions so that they perform reliably and consistently.
It would be greatly appreciated if you could give us a second chance to prove these improvements. Our team is committed to making Trackr a solution that supports your brand seamlessly, without additional effort on your side.
What concerns Markets, we've informed you that Trackr was updated on September 15th to provide Shopify Markets compatibility.
Thank you once again for your feedback and for the opportunity to learn from this experience.
We hope to regain your trust and continue supporting your business in the future.
Best Regards
Trackr Team
Atendimento
Atendimento do app oferecido por Shark Byte, Inc.
Recursos
Este desenvolvedor não oferece atendimento ao cliente no idioma que você selecionou: Português (brasil).
Desenvolvedor
Lançado
19 de agosto de 2015 · Changelog
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