Trackr Order Tracking

Enhance Customer Post-Purchace Experience and Boost Sales by Bringing Customers Back to your store

Seamless integration with your website

This shipping tracker app provides a branded experience by simple customization of tracking template to match your store design:

• Choose colours of texts, buttons, tracking page background, etc.
• Select tracking info search options.
• Add your message in "seller's message" field if you like.
• Enable product recommendation on a Tracking page – for cross sell up sell purposes.

Keep customers informed and calm about their orders

Stop the avalanche of nerve-wracking emails from customers asking where their order is! Customers will be able to check their order status update in two ways:

• Find order information themselves any time at your store's tracking page (using their shipment tracking number or order ID + email combination);
• Or opt in for automated email updates whenever the status of the order changes.

Customers get email notifications about their order main status changes: "Ordered", "In Transit", "Out for delivery", "Delivered". Also once per 24 hours they will get email notifications about their order intermediary status updates - e.g.: "Prepared for shipment", "Dispatched from sorting center".

Real-time information from 900+ Couriers

Shopify tracking app collects data from hundreds of different carriers to provide your customers with the most recent and detailed information about their parcels tracking info. Including:

• UPS
• DHL
• USPS
• Yanwen
• China Post and China EMS
• FedEx, etc.

The best for dropshippers

All carriers commonly used for dropshipping business are on our list. Hide all carriers’ names and locations as a part of delivery status information, while package is in China.

Customizable email notifications

Add your own personalized touch to your notification emails:

• Insert company logo and website link
• Adjust text and background colours
• Make the delivery notification more personal - add the customer's name to it.

Estimated delivery time

Inform your customers when to expect their orders to arrive so that they plan accordingly. Select a single period if you’re mostly shipping to one destination, or individual delivery periods for multiple countries.

Tracking info translation

Parcels tracking app can translate tracking checkpoints information into your selected language: English, French, Spanish, or Italian and provide your customers with order status updates using the language they understand.

SEO optimization

Drive traffic to your site instead of the carrier’s site and increase the organic search.

Trackr app - post-purchase service for keeping customers calm about their orders and saving you and your customer support lots of time.