Order tracking on your store
Add and customise tracking page with a few clicks. Your customers will find their order status on a user-friendly tracking page instantly.
Customer email notifications
Save your time from lots of questions about package location. Your customers will be notified after each delivery status update.
Real-time tracking information
Information provided from 900+ carriers worldwide. Including best for dropshipping. Let your customers know where their packages are!
About Trackr Order Tracking
Stop the avalanche of nerve-wracking emails from customers asking where their order is! This order tracking app will make your life and the life of your customers a lot easier.
Real-time information from over 900 Couriers.
We collect data from hundreds of different carriers to provide your customers with the most recent and detailed information about their parcels tracking info.
Seamless integration with your existing website.
This shipping tracker app is smoothly embedded into any of your Shopify stores. You can adjust colours or style of the order tracker page to match your store's template design.
Customers can find their order information themselves and get an email notification when the shipping status changes.
They will no longer send you numerous emails asking where their order is. Each customer can check their order status update any time at your store's tracking page (using their shipment tracking number or order ID + email combination) - everything is in one parcel panel. Or - opt in for automated email updates whenever the status of the order changes.
Possibility to customise delivery notification emails.
You can do customisations according to your store design and other needs: insert company logo, adjust text and background colours, make delivery notification letter more personal - adding customer's name to it. Possibility to insert shop's website link and email if needed.
Tracking info translation service.
We will translate tracking checkpoints information into your selected language: English, French, Spanish or Italian. And provide tracking information for the shop's customers. This is needed when for example - your customer's don't understand Chinese language. If you want to see original tracking language, simply disable this service.
Trackr app keeps your customers informed and calm about the order. Order loop up app is one of post-purchase customer service, that saves you and your customer support lots of time and prevents order-generated anxiety.
Related to: order lookup; tracking app; order status; tracking number; parcels tracking, order status tracker.
- ePacket China EMS,
- China Post,
- Royal Mail,
- Aliexpress Standard Shipping
Pricing 15-day free trial
billed at $48 once per year
* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Most recent reviews
Good app, the support team is very quick to respond, had a few questions about some of the features and all my questions were answered within half-day. Has useful services for dropshippers, also - shipment update notifications for store customers. Recommend!
helps to enrich my store with easy way of looking at tracking. We use this on a couple of stores, never disappointed with their support and speed.
Bonjour, J'ai reçu mon colis en avance, ce qui en soit est une bonne nouvelle mais le hic c'est que sur votre application, mon colis est encore en cours de transit du coup, je n'ai pas reçu le mail de validation comme quoi mon colis est bien arrivé... je souhaiterais avoir une explication de votre part merci.
Hi, thank you for the feedback.
The problem is that Cainiao, which is an official tracking system for Aliexpress, also doesn't have an update about the delivered package.
In this occasion we collect tracking information from Cainiao because it works well with Aliexpress shipments and because of the fact that the last checkpoint has not yet been updated in Cainiao system, Trackr aslo doesn't show that update.
Anyway, we have a solution for you and I reached out about it via email. Looking forward to hear from you.
Salut, merci pour les commentaires.
Le problème est que Cainiao, qui est un système de suivi officiel pour Aliexpress, n'a pas non plus de mise à jour sur le colis livré.
À cette occasion, nous recueillons des informations de suivi auprès de Cainiao car cela fonctionne bien avec les envois Aliexpress et en raison du fait que le dernier point de contrôle n'a pas encore été mis à jour dans le système Cainiao, Trackr n'affiche pas non plus cette mise à jour.
Quoi qu'il en soit, nous avons une solution pour vous et je l'ai contactée par e-mail. J'ai hâte d'avoir de vos nouvelles.