Trackr Order Tracking, Returns

Trackr Order Tracking, Returns

From $9/month. 30-day free trial. Additional charges may apply.
Rating (3.6)
Reviews

Highlights

Built for your business
  • Use directly in Shopify admin

About this app

Launched

August 19, 2015 · Changelog

Languages

English

Integrates with

China Post, USPS, Klaviyo, Omnisend, Segment io, Markets

Improve buyers’ post-purchase experience with order tracking; manage returns to increase loyalty.

Trackr app is an all-in-one parcel tracking and returns management app. With it, you can create a branded tracking page on your website, automate returns and exchanges, and provide buyers with real-time tracking updates from 900+ carriers. Our order tracker app keeps your customers informed about their package's status and location. What's more, it allows you to boost sales by incorporating upsells, sending shipment notifications, and triggering campaigns with Klaviyo integration.

Trackr app is an all-in-one parcel tracking and returns management app. With it, you can create a branded tracking page on your website, automate returns and exchanges, and provide buyers with real-time tracking updates from 900+ carriers. Our order tracker app keeps your customers informed about their package's status and location. What's more, it allows you to boost sales by incorporating upsells, sending shipment notifications, and triggering campaigns with Klaviyo integration. more
  • Create a customizable order lookup page with automatic product recommendations
  • Effortlessly manage returns with a branded returns and exchanges center
  • Email notifications for fast order tracking; integration with Klaviyo Omnisend
  • Hide all carriers’ names and locations (esp.Chinese) - useful for dropshippers
  • Estimated delivery time; tracking checkpoints translation, shipping analytics

Pricing

30-day free trial

Monthly

$9/month

30-day trial with 400 FREE orders for tracking included

  • 400 orders/mo
  • Branded order tracking page
  • Cross & Upsell
  • Klaviyo, Omnisend
  • Shipping notifications
  • Returns & Exchanges
  • Translation
  • Analytics

Monthly PRO

$19/month

30-day trial with 1100 FREE orders for tracking included

  • 1100 orders/mo
  • Branded order tracking page
  • Cross & Upsell
  • Klaviyo, Omnisend
  • Shipping notifications
  • Returns & Exchanges
  • Translation
  • Analytics

Annual

$4/month

billed at $48 once per year

30-day trial with 2800 FREE orders for tracking included

  • 2800 orders/mo
  • Branded order tracking page
  • Cross & Upsell
  • Klaviyo, Omnisend
  • Shipping notifications
  • Returns & Exchanges
  • Translation
  • Analytics

Annual PRO

$6.50/month

billed at $78 once per year

30-day trial with 10000 FREE orders for tracking included

  • 10000 orders/mo
  • Branded tracking page
  • Cross & Upsell
  • Klaviyo, Omnisend
  • Shipping notifications
  • Returns & Exchanges
  • Translation
  • Analytics

Monthly

$9/month

30-day trial with 400 FREE orders for tracking included

  • 400 orders/mo
  • Branded order tracking page
  • Cross & Upsell
  • Klaviyo, Omnisend
  • Shipping notifications
  • Returns & Exchanges
  • Translation
  • Analytics

Monthly PRO

$19/month

30-day trial with 1100 FREE orders for tracking included

  • 1100 orders/mo
  • Branded order tracking page
  • Cross & Upsell
  • Klaviyo, Omnisend
  • Shipping notifications
  • Returns & Exchanges
  • Translation
  • Analytics

Annual

$4/month

billed at $48 once per year

30-day trial with 2800 FREE orders for tracking included

  • 2800 orders/mo
  • Branded order tracking page
  • Cross & Upsell
  • Klaviyo, Omnisend
  • Shipping notifications
  • Returns & Exchanges
  • Translation
  • Analytics

Annual PRO

$6.50/month

billed at $78 once per year

30-day trial with 10000 FREE orders for tracking included

  • 10000 orders/mo
  • Branded tracking page
  • Cross & Upsell
  • Klaviyo, Omnisend
  • Shipping notifications
  • Returns & Exchanges
  • Translation
  • Analytics

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

180 reviews

Overall rating
3.6
Counts per rating level
  • 65% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 21% of ratings are 1 stars
March 31, 2023

I love this app it is fantastic! Since I installed it on my stores I have reduced my customer emails by 70% it is easy to use, intuitive ergonomic and reliable. This app clearly helps to add euros to my sales...Thanks to Maxim from customer support for his precious help, great app! great support!

Bébé Paradis
France
Time spent using app: 29 days
Shark Byte, Inc replied March 31, 2023

Hello there Bébé Paradis

Thank you for this positive review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We are also happy that our customer service is helpful!

We'll keep on providing the best service and do our best to improve every day!.

Best regards,
Trackr Team

December 9, 2022

I simply love this app, easy to use, intuitive, reassuring for my customers, I have clearly decreased the flow of customer emails by 3, it's an absolute game changer that I recommend to all those who are concerned about their customer satisfaction ... I especially thank Olga for her patience and kindness, great app great support!

AMOUREUX DU CHAT
France
Time spent using app: 13 days
Shark Byte, Inc replied December 9, 2022

Hello AMOREUX DU CHAT Team,

Thank you so much for this 5-star review!
We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!

Best regards,
Trackr Team

November 22, 2022

Please pay attention before installing this app here! If you take a normal tariff and then ask the support if you can have a more expensive tariff, then the money you paid for the old tariff is simply deleted. I would not install this app again, here just disappears money! I will also report this to Shopify support!

diy-diamondpainting
Germany
Time spent using app: 4 months
Shark Byte, Inc replied November 24, 2022

Hello diy-diamondpainting Team!

We're really sorry that you've come across some unpleasant experiences while communicating with us previously.
We've tried to contact you via phone and email regarding the review but, unfortunately, haven't got a response yet.

Please check our email with our offers for you and let us know if it works for you, so we could find a solution for this situation.

We'd really appreciate it if you replied to us.
Have a great day!

Trackr Team

About this app

Launched

August 19, 2015 · Changelog

Languages

English

Integrates with

China Post, USPS, Klaviyo, Omnisend, Segment io, Markets

Built by Shark Byte, Inc

About Shark Byte, Inc

4.4 average rating

8 years building apps for the Shopify App Store

Support

Send a message

support@parceltrackr.com

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