
Trackr Order Tracking, Returns
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Highlights
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Use directly in Shopify admin
About this app
Launched
August 19, 2015 · Changelog
Languages
English
Categories
Customer order tracking , Order and shipping reportsWorks with
China Post, USPS, Klaviyo, Omnisend, Segment io, MarketsImprove buyers’ post-purchase experience with order tracking; manage returns to increase loyalty.
Trackr app is an all-in-one shipment tracking and returns management app. You can create an order tracking page, order lookup on your site, automate returns and exchanges, and provide buyers with real-time tracking updates from 900+ carriers. Our order tracking app keeps your customers informed about their order status and location. Boost sales by incorporating upsells, sending shipment notifications, and triggering campaigns with Klaviyo integration.
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Track my order on a branded tracking page with automatic product recommendations
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Effortlessly manage returns with a branded returns and exchanges center
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Email notifications for package tracking; integration with Klaviyo/Omnisend
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Hide all carriers’ names and locations (esp.Chinese) - useful dropshipping app
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Estimated delivery time; translation; insightful shipping analytics & reports
Pricing
30-day free trialMonthly
$9/month
30-day trial with 400 FREE orders for tracking included
- 400 orders/mo
- Branded order tracking page
- Cross & Upsell
- Klaviyo, Omnisend
- Shipping notifications
- Returns & Exchanges
- Translation
- Analytics
Monthly PRO
$19/month
30-day trial with 1100 FREE orders for tracking included
- 1100 orders/mo
- Branded order tracking page
- Cross & Upsell
- Klaviyo, Omnisend
- Shipping notifications
- Returns & Exchanges
- Translation
- Analytics
Annual
$4/month
billed at $48 once per year
30-day trial with 2800 FREE orders for tracking included
- 2800 orders/yr
- Branded order tracking page
- Cross & Upsell
- Klaviyo, Omnisend
- Shipping notifications
- Returns & Exchanges
- Translation
- Analytics
Annual PRO
$6.50/month
billed at $78 once per year
30-day trial with 10000 FREE orders for tracking included
- 10000 orders/yr
- Branded tracking page
- Cross & Upsell
- Klaviyo, Omnisend
- Shipping notifications
- Returns & Exchanges
- Translation
- Analytics
Monthly
$9/month
30-day trial with 400 FREE orders for tracking included
- 400 orders/mo
- Branded order tracking page
- Cross & Upsell
- Klaviyo, Omnisend
- Shipping notifications
- Returns & Exchanges
- Translation
- Analytics
Monthly PRO
$19/month
30-day trial with 1100 FREE orders for tracking included
- 1100 orders/mo
- Branded order tracking page
- Cross & Upsell
- Klaviyo, Omnisend
- Shipping notifications
- Returns & Exchanges
- Translation
- Analytics
Annual
$4/month
billed at $48 once per year
30-day trial with 2800 FREE orders for tracking included
- 2800 orders/yr
- Branded order tracking page
- Cross & Upsell
- Klaviyo, Omnisend
- Shipping notifications
- Returns & Exchanges
- Translation
- Analytics
Annual PRO
$6.50/month
billed at $78 once per year
30-day trial with 10000 FREE orders for tracking included
- 10000 orders/yr
- Branded tracking page
- Cross & Upsell
- Klaviyo, Omnisend
- Shipping notifications
- Returns & Exchanges
- Translation
- Analytics
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
176 reviews
Please pay attention before installing this app here! If you take a normal tariff and then ask the support if you can have a more expensive tariff, then the money you paid for the old tariff is simply deleted. I would not install this app again, here just disappears money! I will also report this to Shopify support!
Hello diy-diamondpainting Team!
We're really sorry that you've come across some unpleasant experiences while communicating with us previously.
We've tried to contact you via phone and email regarding the review but, unfortunately, haven't got a response yet.
Please check our email with our offers for you and let us know if it works for you, so we could find a solution for this situation.
We'd really appreciate it if you replied to us.
Have a great day!
Trackr Team
I love this app it is fantastic! Since I installed it on my stores I have reduced my customer emails by 70% it is easy to use, intuitive ergonomic and reliable. This app clearly helps to add euros to my sales...Thanks to Maxim from customer support for his precious help, great app! great support!
Hello there Bébé Paradis
Thank you for this positive review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We are also happy that our customer service is helpful!
We'll keep on providing the best service and do our best to improve every day!.
Best regards,
Trackr Team
I simply love this app, easy to use, intuitive, reassuring for my customers, I have clearly decreased the flow of customer emails by 3, it's an absolute game changer that I recommend to all those who are concerned about their customer satisfaction ... I especially thank Olga for her patience and kindness, great app great support!
Hello AMOREUX DU CHAT Team,
Thank you so much for this 5-star review!
We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!
Best regards,
Trackr Team
Muy buena atención al cliente por parte de Marius!!
Todo solucionado!!
Great app and looks really professional, however I would suggest that a loading symbol is added whilst the current tracking status is loading. Otherwise it comes up as pending and customers who ordered a while ago get angry because they don't realise that they have to wait for the tracking to update. Once this is done, it will definitely be a 5 star app!
About this app
Launched
August 19, 2015 · Changelog
Languages
English
Categories
Customer order tracking , Order and shipping reportsWorks with
China Post, USPS, Klaviyo, Omnisend, Segment io, MarketsBuilt by Shark Byte, Inc
About Shark Byte, Inc
4.5 average rating
8 years building apps for the Shopify App Store
Support
Send a messagesupport@parceltrackr.com
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