Tracktor Order Tracking

Tracktor Order Tracking

by ShopPad Inc.

Add real-time package tracking and order status to your store

Overall rating
4.9 of 5 stars
Based on 525 reviews

  • 5 of 5 stars
    93% of ratings are 5 stars
  • 4 of 5 stars
    5% of ratings are 4 stars
  • 3 of 5 stars
    1% of ratings are 3 stars
    (3)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (2)
  • 1 of 5 stars
    2% of ratings are 1 stars

All reviews

2 reviews

Lovs

La aplicación parece buena, pero debería permitir hacer el rastreo sólo con el número de pedido, me parece que se deberían darnos esa opción y dejar nos decidir si pedimos mas datos o solo uno para decirle a nuestros clientes dónde se encuentra su pedido. hacer fácil y simple, pedirle más datos me parece complicarle la vida a ellos.

Developer reply

December 27, 2019

Hi Romel,
Thank you for sharing your feedback with us. Since Shopify order numbers are sequential (#1001, #1002, etc), Tracktor asks for an order number AND email address as a security measure to protect your customers and their information. When a customer clicks "track order" from a notification (like an order or shipping confirmation email) their order number and email address are pre-populated without requiring them to type this in. We share your ambition of reducing friction for shoppers and believe that our approach provides a good balance of ease-of-use while also protecting customer privacy. -Annette (Director of Customer Success, ShopPad)

Divaslounge Online

There's better apps. Needs room for improvement