Tracktor Order Tracking

J'utilise cette application gratuite pour permettre à mon client de suivre l'avancée de son expédition. Très précise et facile à installer

Overall I think it's good. But lots of the time the info is delayed since my shipping is from China.
And I have to use https://www.17track.net/en to track the info and paste in the email to inform my customer. Are you able to link China post and EMS?
That will make my life much much easier, thanks a lot

My installation was implemented right away through Tracktor. Excellent Customer Service! I needed their assistance with the installation and their response time was outstanding.

Great app that does what it says it will do. And great support team. They speedily set up the whole thing for us.

Amazing real time Support staff that answers all your questions on a live chat. All the representatives are super helpful and knowledgeable

This app significantly reduced my customer service emails, saved a lot of time and stress. Totally worth it!

Very well designed app and UI - I use a third party logistics partner so it needed a bit of modification to get working but the support team were very efficient in getting this up and running. I have had ZERO order tracking related queries since onboarding Tracktor and it is amazing.

Great App! Great Support!

I tried this app mainly to provide additional, custom order statuses to customers between order placement and order fulfillment steps. The look and navigation of this app are great! I also switched from Conversio to OrderlyEmails, which easily integrates with Tracktor so my customers can always link quickly to their order status from their email notifications. My only request would be that Tracktor could allow for specific order statuses only visible to customers that ordered certain products (products that may take longer or have additional steps in the fulfillment process than other products).

I ship from US to Brazil, and tracking from brazilian correios can be confusing sometimes. I had some questions and Abby from customer support was awesome! he help me a lot to fix few issues on brazilian tracking number, making my customers understand better to track their orders and made my job much easier. App is easy to use and setup! Thank you ABBY and Tracktor!! Its worth every penny!

They were very responsive to my request. This is a new app for me so i will write a follow up review once the tracktor is being used.