Tracktor Order Tracking

I hate to leave bad reviews, but I dont know how this app has a 4.9 ratings! Support is none existent, the app doesn't work with my shop. Track simply doesn't return any info where as their competitors who offer free 100 orders per month works like charm. I contacted them and told them this but no answer was given.

Seriously guys you should up your game if you want to charge premium prices compared to other apps. Being the worst in tech and support and want to charge the highest simply doesn't work..

Awesome app so far. Matt was quick and professional with the installation. He added some nice touches to blend the tracking page in with the theme/branding and .ade the experience almost too easy.

Thanks!

Great work Team
Really simplifies the end user experience in a good way.

We recently downloaded the Tracktor app in our Shopify store. While there is a little bit of a learning curve, the support team has been incredibly helpful and responsive. They have made this a wonderful experience and we are so excited to offer this tracking tool to our customers! Highly recommend!

The team where really helpful and efficient in assisting to configure the tracktor layout to match the rest of my store. Highly recommended.

Update 1: The team were extremely helpful and able to quickly provide support with a further css query.

Very good app to to customers.

Very helpful and after 1 week of use I can see why this App is so highly rated...

The app is great so far it is very easy to setup. I am looking forward to my first order using Tracktor.

Customer service is AMAZING! They are so responsive and helpful. I ask for something and boom, it's done. Thanks guys. Highly recommend Tracktor.

Constant harassment through email during the small trial

once your past the 5 orders of the trial everyone gets turned off until you upgrade ... just that was enough for me to not try any further