리뷰 (743)

전체 평점
4.8
평점 수준당 개수
  • 평점의 91%가 별 5개입니다
  • 평점의 5%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 3%가 별 1개입니다
2020년 10월 31일에 편집됨

First of all, the support these guys provide is exceptional, you won't feel like you have to do everything yourself, these guys get on with it and before you know it, it's sorted.... POW, just like MAGIC! You really won't be disappointed.... brilliant service! The app itself is great, simple and straight forward with many tweaks. The only bugbear I have is that it doesn't have an Order Tracking Number window, but that's not a showstopper, as you can provide an Order Number and email address, which I guess is more secure :) They also need to connect to more delivery companies, but that's just a matter of time.

imusthaveone.com
영국
앱 사용 기간 2년 초과
2019년 12월 2일에 편집됨

Overall I think it's good. But lots of the time the info is delayed since my shipping is from China.
And I have to use https://www.17track.net/en to track the info and paste in the email to inform my customer. Are you able to link China post and EMS?
That will make my life much much easier, thanks a lot

GAMER2GO
캐나다
앱 사용 기간 2년 초과
2019년 7월 11일

My installation was implemented right away through Tracktor. Excellent Customer Service! I needed their assistance with the installation and their response time was outstanding.

jerispetpampering.com
미국
앱 사용 기간 2년 초과
2022년 9월 19일

Great app that does what it says it will do. And great support team. They speedily set up the whole thing for us.

SoSpree
독일
앱 사용 기간 2년 초과
2021년 1월 7일

Amazing real time Support staff that answers all your questions on a live chat. All the representatives are super helpful and knowledgeable

Squishies
미국
앱 사용 기간 2년 초과
2019년 7월 6일

This app significantly reduced my customer service emails, saved a lot of time and stress. Totally worth it!

RaRo Shopping
필리핀
앱 사용 기간 2년 초과
2021년 6월 10일

Very well designed app and UI - I use a third party logistics partner so it needed a bit of modification to get working but the support team were very efficient in getting this up and running. I have had ZERO order tracking related queries since onboarding Tracktor and it is amazing.

Petite Cosmetics
오스트레일리아
앱 사용 기간 2년 초과
2022년 8월 4일

I ship from US to Brazil, and tracking from brazilian correios can be confusing sometimes. I had some questions and Abby from customer support was awesome! he help me a lot to fix few issues on brazilian tracking number, making my customers understand better to track their orders and made my job much easier. App is easy to use and setup! Thank you ABBY and Tracktor!! Its worth every penny!

NutriVita
미국
앱 사용 기간 대략 2년
2020년 5월 23일

App performs well & I have had the best experience with the team at ShopPad (particularly Mandy & Annette) who have always been quick and happy to respond to any queries I have had. Definitely recommend.

Lanyardi
오스트레일리아
앱 사용 기간 대략 2년
2020년 5월 31일

Excellent App and great Customer Success Team! Special thanks to Annette for her support and professionalism!!!

Big Bang Cosmos
싱가포르
앱 사용 기간 대략 2년