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This review is only based on Customer Service, since it was installed today. I looked at a few options for tracking our shipments, and found Tracktor as a great choice. I requested the installation of the app, by the way is FREE, and not only they did it in record time, but they went the extra mile on clarifying a few items that I was not expecting an answer so soon. Thank you Mandy and Aaron, and everyone on Tracktor´s Customer Service team!
good app thank you for all the posibility you offer to us .
Let's go to use this wondeful application
- One of the best track app i tried
- Very useful app
- Awesome customer service and support
5/5
This is an asset to my business a wonderful optimizing tool you shouldn't be without.
I really wanted this app on my site to help build trust with potential customers. I was a bit nervous because some coding had to be done, but Mandy stepped in and did it all for me. It was a weight off my mind. Thanks guys!
This app is great if you are shipping within your country. This app does not track epackets to their destination country. This makes it hard for the customer and the store to tell where the package is. It does not translate to usps or royal mail. I found a better app that will. Overall, it was really pleasant to have while I had it and it was easy to use. I would recommend to anybody not dropshipping :)
You guys are amazing and provided fast service! Thank you once again!!
Tracktor looks amazing within my store. I love how they have color options to match the layout of my website. It was extremely easy to install and really easy to use. However, I also sell a few items through eBay and Tracktor doesn't allow me to add the shipping information because the sale isn't directly through Shopify.
So far I have been loving this app. It reduces the amount of emails i would get for a status on their order. Also, customer service was very helpful. There available through chat which is very convenient. If you do not know how to apply something on your page they will do it for you! Totally worth it to me.
Perfect! Great customer service they take the time to do small fixes for you and are super kind. App can translate the languge of the shipping pages and people can easily track where their package is, as well as you can track where your orders are with a great and effective database.