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Amazing service! I had problems with my ordr showing up today and customer service was able to help me fix it. I was in a bit of a rush for work so I told them to just take care of it for me. An hour later I returned from break and the problem was fixed. I forgot the name of the customer service, but she was very kind and helpful and to me that is very important. I don't like feeling like I am bothering anyone when I ask for help but with her, she seem to be more than happy to help. Looking forward to a long term relationship with Tracktor as I try to grow my business. Thank you :)
This is a must have app for all e-commerce stores. The team behind it is on the ball and willing to do on the fly integrations. We are based in malaysia and use a not-so-famous postal service. The tracktor team was able to integrate it successfully within a night. Most impressed.
I've been using this app for nearly 4 years now and still hasn't failed me. I always get a quick response from support and the app is easy to use.
Awesome app that works like a charm. I had some trouble setting it up in the beginning but the customer support was super swift and helpful!
I really loved their customer support and like the fact that I can track aliexpress stand shipping. Thank you!
I love this APP. It's helps out a lot for my store
I am at a loss for words - because I have been looking for an app like this for 1.5 months! After trying app after app, wasting money and just "ok" support - this app and support completely blew my mind!
As a dropshipper, I needed support for multiple carriers, and needed to control the information that appears to better my customer experience. It is almost like this app was built FOR dropshippers, because they offer everything I didn't even know I needed.
The support (Matt) is exceptional - willing to help with anything you need and proactively offering solutions and adjustments to ensure the app is a PERFECT fit for you. I am so sad it took me so long to find them, but I can truly relax now knowing my customers' #1 inquiry will be answered by their app, giving me time back to work on my business. So, it pays for itself.
Thank you guys!
Very good app, price is correct and customer service really fast if you need any customization ! I recommand this app
I used this app since my store opened, and it works great. Easy to track, analyze, integrates in sec.
I recently changed my store theme, and it had some issues on the display within the tracktor page, and their support replies quick and solved my problem with a helpful manner and speed.
It was fairly easy to install and covers the carriers which are missing from Shopify. Happy with this app so far.