Tracktor Order Tracking

Had some issues with tracking updating at first but their live chat helped me fix it within an hour. I'd definitely recommend this app to help keep customers updated on their order status.

First of all, the support these guys provide is exceptional, you won't feel like you have to do everything yourself, these guys get on with it and before you know it, it's sorted.... POW, just like MAGIC! You really won't be disappointed.... brilliant service! The app itself is great, simple and straight forward with many tweaks. The only bugbear I have is that it doesn't have an Order Tracking Number window, but that's not a showstopper, as you can provide an Order Number and email address, which I guess is more secure :) They also need to connect to more delivery companies, but that's just a matter of time.

Overall I think it's good. But lots of the time the info is delayed since my shipping is from China.
And I have to use https://www.17track.net/en to track the info and paste in the email to inform my customer. Are you able to link China post and EMS?
That will make my life much much easier, thanks a lot

My installation was implemented right away through Tracktor. Excellent Customer Service! I needed their assistance with the installation and their response time was outstanding.

Great app that does what it says it will do. And great support team. They speedily set up the whole thing for us.

Amazing real time Support staff that answers all your questions on a live chat. All the representatives are super helpful and knowledgeable

This app significantly reduced my customer service emails, saved a lot of time and stress. Totally worth it!

Very well designed app and UI - I use a third party logistics partner so it needed a bit of modification to get working but the support team were very efficient in getting this up and running. I have had ZERO order tracking related queries since onboarding Tracktor and it is amazing.

I ship from US to Brazil, and tracking from brazilian correios can be confusing sometimes. I had some questions and Abby from customer support was awesome! he help me a lot to fix few issues on brazilian tracking number, making my customers understand better to track their orders and made my job much easier. App is easy to use and setup! Thank you ABBY and Tracktor!! Its worth every penny!

App performs well & I have had the best experience with the team at ShopPad (particularly Mandy & Annette) who have always been quick and happy to respond to any queries I have had. Definitely recommend.