Tracktor Order Tracking

I used this app to help customers track orders. I had a little trouble at first because my settings were wrong. I reached out to customer support and they literally responded within 10 seconds. I have never come across an app with a response time that fast. They also did a phenomenal job helping me. I highly recommend this app.

L'application est vraiment sympa, avec un support très compréhensif et qualifié. Ils font un travail vraiment super et je suis content.

Making tracking visual for our customers is great! I love the progress bar and map! Being able to track by order# & email is good because most people know that, but don't always know their tracking# (which is usually also a pain to type) or shipper.

After installing this app I noticed a few tweaks and suggested them to the team behind it who took it onboard and implemented them right away! Great app & support!

I really like this app! It really helps us with the customer inquiries and question about orders. Highly advise!

Very practical app to communicate a clear and transparent shipping info to the customers. App can be integrated into existing theme structure to make a stable and professional impression.

Great app and superb and fast help. Good job guys!!

So they have been charging me even after uninstalling the app. I need this fixed asap. Please contact me

The support team literally went on my Shopify store and did much of the setup for me. (they asked first). TOTAL GAMECHANGER! this app will cut my customer support time in half. setup and forgetFirst of all, the customer service is out of this world. The support team literally went on my Shopify store and did much of the setup for me. (they asked first). TOTAL GAMECHANGER! this app will cut my customer support time in half. setup and forget

I love using this app for my store as it has helped reduce customer inquiries. I reached out to the Tracktor support team because I needed help with the set up and they responded quickly. The customer service is excellent!

Okay so I literally just started my website last month and surprisingly things have been well. I used aftership at the beginning because it had more reviews and I kinda went with the majority without doing any research. After using them I realized how poor their system was and how many mistakes it made by not detecting the couriers properly plus for customers there's just not enough information there. Anyhow before this turns into a review for Aftership I would like to stress on how beautiful, easy, and actually benificial Tracktor is. Literally feels like upgrading from a Civic to a Mercedes. Tracktor is smart at automatically detecting orders, has a map feature, plus features that let you basically control every aspect of tracking from your customers perspective. If you configure the app well, it should easily answer and alleviate any questions or concerns your customers have. I would 1000% recommend this app to both new and established businesses. Best wishes!