Tracktor Order Tracking

Tracktor Order Tracking

评论 (167)

整体评分
4.7
每个评分等级的数量
  • 90% 的评分是 5 星
  • 4% 的评分是 4 星
  • 1% 的评分是 3 星
  • 2% 的评分是 2 星
  • 3% 的评分是 1 星
2020年6月27日

This app has resolved all tracking issues of my store. It has helped my customer a great deal. Customer satisfaction has increased.

Omega Walk
新加坡
8分钟 人在使用应用
2018年5月10日

Great job with this app! Thank you very much

Radiate Portable Campfire
美国
3分钟 人在使用应用
2020年6月18日

I installed the app with the intent of integrating it into our site. Unfortunately, the tracking app loads from the shopify side so customizing the look an feel of the application page & results was limited for our purposes. Simply no way to do and page customization as it did not create an editable page wrap where you could bring in elements around what was being loaded into the page.

Functional, but limiting if you're looking to do customization on the actual tracking page.

JustStuffISell.com
美国
16分钟 人在使用应用
2023年4月24日

installing was easy I am new to using this app but so far I am happy even though I haven't used it yet

GiftsWeNeed
美国
7分钟 人在使用应用
2025年6月25日

707 Street
美国
接近2年 人在使用应用
2023年10月19日

Alizza
德国
2天 人在使用应用
2024年11月23日

bonjour j'ai installe l'appli seulement pour l'essai gratuit , y'aurait-il un moyen d'avoir un remboursement svp?

Olveno
法国
18天 人在使用应用
2024年1月5日

Super und schneller Service! Vielen Dank

Ovilano
德国
3个月 人在使用应用
2023年12月6日

So far so good, even the tracker page looks good

Luna X
南非
7天 人在使用应用
2023年11月16日

Ik zou deze app wel met anderen delen omdat het goed werkt. Het doet precies wat hij moet doen.

Business Goals Royal.pro
阿鲁巴
16天 人在使用应用
2023年10月21日

Vintage Violet
英国
16天 人在使用应用
2023年10月21日

I am very pleased with the help from the team, constant e-mail contact, and quick responses, I couldn't have coped with it on my own. Thank you again and I recommend the applications!

kleinengelstraum
德国
19天 人在使用应用
2023年10月18日

Customer service was amazing, Emily has helped me with a problem and it was done so quickly and smoothly.

Portable Waves
英国
17分钟 人在使用应用
2023年9月22日

Thank you for the great support, Annette! Absolutely recommendable. my problems were solved in a few minutes. Now every Customer can get informations regarding the delivery very easily.

Der Support ist sehr schnell und effektiv - trotz der riesengroßen Entfernung zwischen den USA und Deutschland. Die App läuft nun einwandfrei und ist sehr transparent. Kundinnen und Kunden erhalten auf ganz einfachem Wege sämtliche Infos zur aktuellen Lieferung. Es ist immer von Vorteil, wenn man beim Feinschliff der App einen guten Partner an seiner Seite hat. Ich bekam den dringend benötigten Support in Minuten. Das Problem wurde sofort erkannt und unmittelbar behoben. So stelle ich mir das vor. Klare Empfehlung von meiner Seite.

bibono
德国
5个月 人在使用应用
2023年8月29日

Ich möchte meine aufrichtige Wertschätzung für den exzellenten Support dieser App und vor allem von Jordin S. zum Ausdruck bringen. Seine schnellen Antworten und die effektiven Lösungen haben meine Erfahrung wirklich verbessert. Es ist großartig zu wissen, dass ein so hilfsbereites Team hinter dieser App steht. Danke für eure Unterstützung!

AthletXpert
德国
大约1小时 人在使用应用
2023年8月8日

beste services snele levering tijd alles compleet beste prijzen heft waarde dus koop allemaal open deze webshop

SEFSHOP
比利时
2天 人在使用应用
2023年7月27日

The tracking app is a powerful and efficient tool that greatly simplifies the process of monitoring and managing activities. With its user-friendly interface, it offers seamless navigation, making it accessible for users of all tech backgrounds. The app's real-time tracking feature provides accurate location data, which is invaluable for both personal and professional use cases, such as keeping tabs on loved ones or managing fleet operations. The app's robust security measures ensure data privacy, giving users peace of mind. However, occasional glitches have been reported, requiring prompt updates. Overall, the tracking app remains a reliable and indispensable companion for staying organized and informed

Sourceone
保加利亚
18天 人在使用应用
2023年7月25日

Mitten in der Nacht steckte ich bei der Konfiguration der Tracktor-App fest. Innerhalb weniger Minuten konnte mir ein freundlicher Chat-Mitarbeiter helfen, mein Problem zu lösen - sehr zufrieden!

scalento
奥地利
8天 人在使用应用
2023年6月21日

Services is great and customer services

Divana Fashion
美国
4个月 人在使用应用
2023年5月5日

Great support from Daniel. Also the app has a lot of great features which allows those without coding experience get things done.

HotColdSip
爱尔兰
大约3小时 人在使用应用
2023年5月5日

Super helpful support!

After briefly discussing my issue, the Tracktor representative was able to help me quickly. Keep it up!

AMOLO
德国
大约2个月 人在使用应用
编辑时间:2023年4月25日

is really a nice app, i work very well with it and i can't find better.I recommend it to all sellers

BabyBlessed
意大利
大约4小时 人在使用应用
2023年4月17日

The staff were quick to respond to my inquiries and helped me make it work quickly! I was impressed. Great app and costumer service

Funwellnessa
美国
7天 人在使用应用
2023年4月5日

Ich bin total begeistert. Gleich zu Anfang hatte ich eine Frage und mir wurde superschnell geholfen. Alles läuft bestens. Kann ich nur empfehlen

www.blavoo.de
德国
8天 人在使用应用
2023年3月30日

Super schneller Support. Ich hatte ein Problem mit ein paar Kleinigkeiten zum Tracking. Das Problem war in wenigen Minuten gelöst.
Vielen Dank!!!

mooioo.de
德国
3个月 人在使用应用
2023年3月23日

Tracktor provides an important function. I have found them to be the best order tracking app on Shopify. The team are friendly, professional and technically skilled. I highly recommend.

Quality Approach Fashion
英国
7个月 人在使用应用
2023年3月22日

Had a problem with the tracking page not displaying correctly. Within 30 minutes of contacting they had jumped into my store and added extra code which resolved the problem!! Responsive and straight to the point, could not ask for more!

SharkSneaks™
英国
大约22小时 人在使用应用
2023年3月19日

Funktioniert alles super und wenn man eine Änderung vornehmen möchte die nicht manuell geändert werden kann ist der Support wirklich sehr schnell und hilfsbereit!

Awoni
德国
4个月 人在使用应用
2023年2月24日

Absolutely Stunning! Super easy to set up, amazing customer service with incredibly fast responded times. 100% RECOMMENDED.

MissionGrip
加拿大
17分钟 人在使用应用
2023年2月14日

One of the best shopify apps i ever USE

Fg

Aqua Pure
克罗地亚
10分钟 人在使用应用
2022年12月15日

Fast and very helpful Support ! i can recommend the whole team for tracktor. It's also a very useful plugin and cheap !

Migondo | Offizielle Webseite
德国
大约2个月 人在使用应用
2022年11月21日

Super App bis jetzt hat alles geklappt falls nicht ist der Kundensupport wirklich schnell und zuverlässig. Top!

spuno.de
奥地利
8天 人在使用应用
2022年9月19日

Great app that does what it says it will do. And great support team. They speedily set up the whole thing for us.

SoSpree
德国
4天 人在使用应用
2022年5月22日

Ich nutze die App noch nicht aktiv, hatte aber ein Problem bei den Voreinstellung. Ich hab den Kundenservice kontaktiert und super schnelle, gute Hilfe erhalten. Wirklich sehr nett und hilfsbereit!

WOMIA
德国
大约1个月 人在使用应用
2022年4月21日

We used this app to allow our customers to check their orders without having to leave our website. I can emphatically say this is a great app to have, it is very detailed, and you are able to track the exact whereabouts of the packages at any given moment. Additionally, they have a fantastic customer service team, they follow up at all levels, and they were able to resolve our initial issue in less than 24 hours.

Doilax
美国
19天 人在使用应用
2022年3月30日

I loved that i could add support into my store and they set it all up for me, made it much more stress free

bamboobabey
澳大利亚
2天 人在使用应用
2022年1月19日

Having used Tracktor for a few months now, I can easily say it is one of the very few (2-3) apps that are a must for my store. We tried chat bots, more promenient FAQ pages/sections, emails, etc. and nothing seemed to make an impact in our support queue - and many of those emails were just people looking for an update on their order. Eventually, based on a recommendation we tried Tracktor and since then we've seen a 80-90% reduction in our Support queue. First, it fully integrates with everything (including one of our other must-have apps, OrderlyEmails), and it shows all the information that we need. Big bonuses include the ability to "override" shipping locations by country, and the fact that when our customers open up their order via the Shop App, it automatically takes them to our tracktor page. Thank you for creating such a great app! :)

Puzzery
加拿大
2021年11月23日

A really great App with awesome customer support. Really helpful and caring about their customers. Clearly a must have for everyone who wants to track his orders.

myhomeware
奥地利
大约1个月 人在使用应用
2021年11月8日

Tracktor makes it possible for our customers to track their orders without having to write to us. It's integrated very well with Shopify, and setting it up is a breeze. The 5 Stars are not for the product alone, but the Superb Customer Support from the ShopPad team.

Hopquid
加拿大
8个月 人在使用应用
编辑时间:2021年11月5日

I tried to order a product and monitor the Tracktor status. Initially I guess the tracking status indicated by Tracktor was wrong because it always showed "not yet shipped" even though the product arrived to my home. After shopify support team's investigation, the wrong status was caused by the incomplete configuration on my side. Thanks very much for support team's patience and assistance. The problem is well resolved.

Twinkle Homes
英国
24天 人在使用应用
2021年10月11日

I sent an email and they are slow with their support. It's been 3 days and I've received no response back about an issue with tracking translation. I would not recommend downloading this app if you are aware that the developer/author of this app will not help you.

ScentSpace
澳大利亚
5个月 人在使用应用
2021年9月21日

Great app! Support is super fast and they are always there to help you. If you are looking for tracking app, don't think twice, this is the right choice!

Allhewants
保加利亚
大约1年 人在使用应用
2021年8月5日

Love it! so easy to use and if you need any help the customer service reps are so nice to help you out with the set up, very prompt too. There is a subscription but worth it tbh

Berryknotty
美国
9天 人在使用应用
2021年7月15日

I was having issues with setting up the links and customer service was able to help me set everything up! Great customer service!

GorgeousCurls
美国
10天 人在使用应用
2021年6月16日

This is a really good tracking app. The best and simplest I have been able to find. Customizable, effective, and a great support team that has helped me with multiple issues. I would definitely recommend this app!

JerseyBird Customs
美国
2天 人在使用应用
2021年6月12日

Good app, it works pretty well and do what we ask for it. Very useful when you do dropshipping and you don't want your customer see where the product come from. Support very reactive, when you have a tracking problem they will resolve it quickly.

nijuju
香港特别行政区
24天 人在使用应用
2021年6月10日

Very well designed app and UI - I use a third party logistics partner so it needed a bit of modification to get working but the support team were very efficient in getting this up and running. I have had ZERO order tracking related queries since onboarding Tracktor and it is amazing.

Petite Cosmetics
澳大利亚
17天 人在使用应用
2021年5月19日

Highly recommend Tracktor Order Tracking by ShopPad. It came suggested from my online research and have to say I was overly impressed with how easy it was to install and setup in our e-commerce store. Great value add for customers, and save time on not having to follow up with postal services. Also their support team are responsive and helpful too if you have any queries.

Glow Quest Australia
澳大利亚
2天 人在使用应用
2021年5月19日

I used the helpdesk, because the tracking of one carrier didn't work. I told the carrier name and an order nummer and they fixed it on the fly. Great work, thank you.

kaufe-jetzt24
德国
8个月 人在使用应用
2021年5月19日

Highly recommended. They set it all up for me and for customer view. All looks good! If you want to provide your customers good service and limit support questions and shipping problems get this app!

UniqueThunder
英国
1天 人在使用应用
2021年5月6日

Tracktor is my favorite Order Tracking Application. I have used it for about 3 years now and have ZERO complaints about the application or the support team. It's an extremely simple application to set-up, but when it came to anything complicated, I would reach out to the Tracktor Team and they would help set it up for me! I had the pleasure of meeting Mandy H. today who is a fantastic member of Tracktor and provided me with exceptional and efficient service. I would recommend Tracktor 6 out of 5 stars!

Comfort By Cloud
美国
18天 人在使用应用
2021年4月7日

Great app easy to use and the price is better than competitors , great support, highly recommended!

HulaHoopPro
美国
5天 人在使用应用
2021年4月2日

Very helpful app. It saves me a lot of time and they are very helpful. They set up all functions that require any kind of coding for free if you request it. I really recommend this app!

drillandplant
美国
9天 人在使用应用
2021年3月29日

Anh P. was awesome! She was super helpful and was incredibly helpful. She helped me customize the order tracking page and it looks perfect. Thank you!

Snufflez
美国
35分钟 人在使用应用
2021年3月26日

Thank you, Mandy H. for the support and fast replies, it did not last 5 minutes to solve my problem, and she was really nice helpful!

salespot24
瑞士
大约1个月 人在使用应用
2021年3月24日

Tracktor is an invaluable asset in building trust and integrity with our customers. Particularly, as tracktor integrates directly into the web site. The app comes with a thorough and easy to implement step by step shopify integration outline, so we were able to set up tracktor within the shortest time as well as customize it according to our brand guidelines ourselves. Our customers are already using it. All our forwarders integrate perfectly as well.

CuteBrews
奥地利
6天 人在使用应用