Tracktor Order Tracking

Tracktor Order Tracking

評論 (143)

整體評分
4.6
各級評分數量
  • 87% 的評分為 5 顆星
  • 6% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 4% 的評分為 1 顆星
2026年4月7日

GREAT

Exotic Studio
美國
使用應用程式 10天
ShopPad Inc. 已回覆 2026年4月7日

Thanks for the review, we're really glad you're enjoying Tracktor!

2025年11月24日

Excellent app. It provides the necessary delivery information to satisfy buyers, and the features are amazing and graphic.

Lacatang Shop
美國
使用應用程式 5個月
ShopPad Inc. 已回覆 2026年4月7日

Thank you for the kind words! We're glad Tracktor is keeping your buyers in the loop and giving them a great experience.

編輯時間:2025年11月24日

We had constant order issues with orders not tracking properly. It was also extremely slow, overall we had to move over to another platform because the experience for our customers wasn't great.

Celeste Adore
澳洲
使用應用程式 2年多
ShopPad Inc. 已回覆 2026年4月7日

We're sorry to hear about this! Tracking delays can really impact the customer experience. Please reach out to our support, and our team will be happy to look into what happened.

2024年9月3日

App was not tracking all our orders. We shipped over 200 orders and it only had 24 in its system.

Mr. Amari Soul
美國
使用應用程式 4年多
ShopPad Inc. 已回覆 2026年4月7日

We're sorry that this happened; that's definitely not the experience we want for you or your customers when using the app. Please reach out to our support, and our team will be happy to get it sorted quickly.

2024年7月25日

I am very satisfied with Tracktor App! Detailed tracking and lightning-fast and very helpful support made my workflow easier and saved me unnecessary stress and loss of time! Thanks to the staff at Tracktor!

Boneda
奧地利
使用應用程式 11個月
2022年11月5日

I used this app since my store opened, and it works great. Easy to track, analyze, integrates in sec.
I recently changed my store theme, and it had some issues on the display within the tracktor page, and their support replies quick and solved my problem with a helpful manner and speed.

Hemkonst
香港特別行政區
使用應用程式 9個月
2024年10月29日

Does exactly what I need and more. Pricing is reasonable compared to a few others I checked

- Simple easy to use order status page that customers can self serve and view their shipment details. I was also able to integrate the order status link in the fulfilment email which goes to customers.

- Fulfillments and status page lets us quickly glance through and see if any orders haven't been delivered. A good way to check for follow ups and escalations with the delivery partner

- Mission control also gives a nice view of average delivery speed and where there have been exceptions

Metashot.in
印度
使用應用程式 大約1個月
2024年8月23日

My sales are very slow for the moment at Retail Galore Store Shop, BUT, I can say that the Tracktor app is working beautifully and is my top choice for order tracking. It has a very attractive, beautiful appearance on my site and works really well! Customers are very happy with it as am I.

Retail Galore Store
美國
使用應用程式 9天
2025年9月17日

The usability of this app is amazing! So far we have had very minimal issues, and the issues I have had, the staff have been SUPER helpful! 100% recommend to use Tracktor!!

Chesko
澳洲
使用應用程式 4個月
編輯時間:2021年2月22日

THIS COMPANY DIDN'T HONOR LEGACY PLAN FOR FOUNDER SUCH SHAMEFULL PRATICE! Stay away, they billing model charge you per month + per order. So you will have tons of usages fees on your monthly statement.

Bijoux Medusa
加拿大
使用應用程式 接近3年
ShopPad Inc. 已回覆 2021年3月10日

We have always honored any legacy billing for all merchants.

For our current plans which offer more flexibility, there is a per order charge. Shopify billing practices are to process usage charges every 24 hours and individually list charges on the invoice. Your monthly Shopify invoice will include one total usage charge and a subscription fee.

If you have any additional questions please don't hesitate to reach back out to our support team.

-Annette (Director of Customer Success)