Tracktor Order Tracking , 738 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its time-saving features, notably reducing customer inquiries about order status. They appreciate the user-friendly interface, real-time tracking, and robust security. The customer support team is praised for their quick and effective problem-solving. Merchants also commend the professional tracking page, multi-carrier integration, and custom order status options. The app is recognized for its easy installation, ability to decrease customer service requests, and cost-effectiveness.
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Great help with installing the application. Looks very professional for my customers when they need to track the order.
This app was super easy to set up and very easy to use. And the support team is awesome! I inquired as to whether the formatting for a different ShopPad app can be tweaked and they not only fixed that, but they also changed formatting on this app so that it matched with the rest of my website. This is what I call excellent customer service!!
I am sorry for a delayed review but it is a tested one for sure.
We have been using this app for more than 2 months now and it is fantastic.
it has reduced customer queries by 40% and site looks pro.
Noah from the team was very helpful in assisting with full installation. All of my requests we duly attested and executed.
I wish they had a ANNUAL discounted payment option.
Thanks for this!
Nitin
www;itokri.com
Great customer support! Made sure I was up and running! The product is awesome as well!
Great looking app and does the job well. Very happy with the responsiveness of the support team which solved an issue I had within minutes. Thanks!
Works good......... Customers like it. Keeps track of all the stages of ordering, and processing....... Excellent Customer Service... always there to help..
Great customer service! Had a few issues trying to set it up. Reached out to support and was helped right away. I Would definitely recommend using this app!!!
Great app. Easy to install, easy to use.
Also great customer support.
Thank you
Miklos
Hamvay-Láng Hungarian Goose Down
www.hamvay-lang.com
Signed up in February. Had Tractor team install which took a day. So far it's operating beautiful. I'll report more next month.
Amazing customer support all the way. Kayla has helped me customise my tracking page just the way I wanted it. Highly recommended :)