Tracktor Order Tracking

Tracktor Order Tracking

Reviews (742)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for reducing customer inquiries about order statuses, noting that it significantly cuts down on common questions like "Where is my order?" The self-service feature provides detailed tracking information, improving the shopping experience. It offers customizable order statuses and real-time updates, integrates smoothly with fulfillment emails, and supports various carriers and platforms. Merchants praise the app's reliability, easy setup, professional interface, and the effective support team for quick issue resolution.

April 5, 2023

Ich bin total begeistert. Gleich zu Anfang hatte ich eine Frage und mir wurde superschnell geholfen. Alles läuft bestens. Kann ich nur empfehlen

www.blavoo.de
Germany
11 months using the app
October 5, 2018

Best Tracking App on Shopify, and probably the best support team of the Market . Just try this app and you will understand . Keep doing an amazing Job Tracktor!!

Yokoriko
Cyprus
11 months using the app
Edited January 29, 2020

Amazing FREE support from app experts. Very detailed tracking for all customers. Highly recommend this tracking app!

Wonder Woo
United States
11 months using the app
February 26, 2020

Good application and great help from the technical team, they are very fast.
Unlike Aftership, this application has many more customization options. The visual appearance is perfect.
Thank you!

THE HOT IGLOO ®
Spain
11 months using the app
Edited March 1, 2019

I use this app to help optimize the tracking process as Aftership is not that fast. With Tracktor I found a much customer friendlier and faster Tracking System that shows more visual details for customers. I love it. It shows even the map of the package.

Heliosworlds
Switzerland
11 months using the app
January 5, 2023

Very very fast and good support. Abby helped me a lot in a very short time. I had a problem, I didn't know what to do but they answered me immediately via the chat function after 2 minutes and helped me.

klajar
Germany
11 months using the app
January 17, 2019

Swift set up and essentially automates tracking so very limited input on my side which is fantastic!

Dental Gleam
United Kingdom
11 months using the app
March 14, 2018

App works exactly as described. Customer service is very responsive. Thanks Kayla!

Bbeau Boutique
United States
11 months using the app
Edited February 7, 2021

Customer service is very fast and kind. lovely interface, and wonderful support. Best tracking app out!
Would highly recommend it.

RichRange
United States
11 months using the app
May 19, 2021

Highly recommended. They set it all up for me and for customer view. All looks good! If you want to provide your customers good service and limit support questions and shipping problems get this app!

UniqueThunder
United Kingdom
11 months using the app