Tracktor Order Tracking
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (742)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for reducing customer inquiries about order statuses, noting that it significantly cuts down on common questions like "Where is my order?" The self-service feature provides detailed tracking information, improving the shopping experience. It offers customizable order statuses and real-time updates, integrates smoothly with fulfillment emails, and supports various carriers and platforms. Merchants praise the app's reliability, easy setup, professional interface, and the effective support team for quick issue resolution.
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Great app that lets our customers track orders easily and is integrated very well in our shop. But even better is the customer service! We got help from Annette - the most outstanding customer support we have EVER RECEIVED. Thank you so much :)
Exactly what we were after and very fast and reliable customer service :)
The app itself is quite useful where tracking is concerned, but so are most other tracking apps worth their salt. What puts Tractor apart is their client service. They are very happy to adjust their app to your specific needs and if you have any issues, they will sort it out very quickly. A++ for Tracktor and team!!
Absolutely incredible customer service. Set them up a staff account on my shopify account and they went in and set everything up. Exceeded expectations.
Awesome app, lets you track orders easily without any much hassle.
Looks good on any theme/store and performs well.
The app is an awesome add on to the store and the customer support that they provide is on another level entirely. My request for assistance in integrating the app to the store was attended to within 1 day and it's working just fine.
This app is really awesome. Easy to install & use. Very useful to track order for all customers. I am feeling happy that I made right decision to use Tracktor App. Good job
LOVE. I was able to really easily install this app and integrate into my store and customer emails. My shop, Babe Basics, is a dropship store, and I'm usually dealing with multiple packages per customer. Now, it's really easy for me or my customer to be able to track each component of an order in the seamlessly integrated UI. Plus, I can share the tracking page with my customers as soon as they place an order, cutting down on the number of "where is my order" emails I have to answer!
This app is easy to install and easy to use. A must in any store as it ads a real professional touch and it has a clean design.
Best of all, the customer service is 10/10. If you have any issues or get stuck, they really go above and beyond to help. Would highly recommend.
Hello support in the preview the display is shifted and the heading in very large letters what can I do?