Tracktor Order Tracking

Tracktor Order Tracking

Reviews (742)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for reducing customer inquiries about order statuses, noting that it significantly cuts down on common questions like "Where is my order?" The self-service feature provides detailed tracking information, improving the shopping experience. It offers customizable order statuses and real-time updates, integrates smoothly with fulfillment emails, and supports various carriers and platforms. Merchants praise the app's reliability, easy setup, professional interface, and the effective support team for quick issue resolution.

November 12, 2019

Matt Van Winkle was so much helpful in installing the tractor all free for me. I just had to give him permission to access my store, sit back relax and he did all work for me for FREE. I could not be any more thankful. Thanks a lot, Matt.

H.A.H. Fusion
Canada
8 months using the app
August 29, 2023

Ich möchte meine aufrichtige Wertschätzung für den exzellenten Support dieser App und vor allem von Jordin S. zum Ausdruck bringen. Seine schnellen Antworten und die effektiven Lösungen haben meine Erfahrung wirklich verbessert. Es ist großartig zu wissen, dass ein so hilfsbereites Team hinter dieser App steht. Danke für eure Unterstützung!

AthletXpert
Germany
8 months using the app
September 15, 2020

lovely interface, and wonderful support. Best tracking app out there!!! We will be using them for plenty of time to come :)

BlueBlock™ Kids
United States
8 months using the app
March 13, 2020

I already cannot recommend this app enough. Anh installed it for me for free at lightning speed. The team is 10/10 for new learners, shipping configuration is a head spin but this app certainly is helping.

Boss Babe Marketplace
Australia
8 months using the app
April 26, 2019

I had a couple questions implementing this app since I use drop shipping and it's obviously very complicated process to track orders that way. However, Mandy from the support team was able to help me out in a very short amount of time! She's the best! I recommend this app to everyone who wants to save a ton of time responding to emails from customers asking about their tracking info. 5/5 stars!

Optics Portal
United States
8 months using the app
July 23, 2020

Really the best app to track orders, fast and precise!!
The support was very helpful to fix some code bugs, you deserve the 5.

Today Deal Day™
United States
8 months using the app
Edited August 1, 2020

Really love the app. Cheap price, amazing customer service, easiest & best integration – amazing work guys!

Beauty Feathers
Lithuania
8 months using the app
July 25, 2018

very helpful.

my customers love it and use it.

recommended!

Qstomize
United States
8 months using the app
May 11, 2020

Set-up was painless. Order tracking page is very sleek and professional. Customer Service was knowledgeable and helpful.

LeLumeo
United States
8 months using the app
June 14, 2017

Awesome app and customer service!

P S I Love Italy
United States
8 months using the app