Tracktor Order Tracking
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (742)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for reducing customer inquiries about order statuses, noting that it significantly cuts down on common questions like "Where is my order?" The self-service feature provides detailed tracking information, improving the shopping experience. It offers customizable order statuses and real-time updates, integrates smoothly with fulfillment emails, and supports various carriers and platforms. Merchants praise the app's reliability, easy setup, professional interface, and the effective support team for quick issue resolution.
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This app is a game changer in our store! It makes the shipping process so much more transparent for our customer who are far more satisfied since we installed the app! Additionally the customer support is absolutely great. We get fast answers for every question which comes up. Highly recommended!
I discovered this application by chance and I must admit that it is the best to track your package.
The service is top notch, the operation of setting up the tracking links was fast and I strongly recommend again for your actions.
Amazing experience. Responded within SECONDS, and was vey patient when helping me out. We resolved my issue. Outstanding customer service.
une équipe excellente et très réactive en cas de problème je recommande vivement cette application
Best tracking app ever. I love this app and I love their super fast customer service. Highly recommended!
The built a custom integration for me so I could use this with Peoplevox. Went above and beyond and the turn around time was like 48 hours. More app developers should model themselves after Tracktor's work ethic.
Amazing app and support, I highly recommend it!
Error was found quickly, thank you very much. Support was friendly and I like to write again if something is wrong.
Excellent customer service! Fast to respond to emails and willing to do a lot of the technical work for us.
So far, so good! I needed help with support right off the bat & they responded & fixed the issue immediately.