Tracktor Order Tracking

Tracktor Order Tracking

Reviews (742)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for reducing customer inquiries about order statuses, noting that it significantly cuts down on common questions like "Where is my order?" The self-service feature provides detailed tracking information, improving the shopping experience. It offers customizable order statuses and real-time updates, integrates smoothly with fulfillment emails, and supports various carriers and platforms. Merchants praise the app's reliability, easy setup, professional interface, and the effective support team for quick issue resolution.

September 13, 2016

simply the best better than all the rest :-) see it in action on https://WatermansHair.com

Watermans
United Kingdom
7 months using the app
April 26, 2021

Very good tracking app, well laid-out and very user friendly. Excellent customer service from Matt V.

LEPITON
Australia
7 months using the app
August 27, 2018

Great Team working behind this app

Superherosupervillain
United States
7 months using the app
November 26, 2018

I was a little confused on the initial set up, but customer support quickly answered all questions I had.

Shangri-La Shoppe
United States
7 months using the app
June 5, 2020

Support is clear and efficient: in 1 day, they provided to resolve my problem. Highly recommended. Additionally, the price for basic plan in cheap

Lainary
Italy
7 months using the app
December 15, 2022

Fast and very helpful Support ! i can recommend the whole team for tracktor. It's also a very useful plugin and cheap !

Migondo | Offizielle Webseite
Germany
7 months using the app
May 16, 2018

App works wonderfully and the design aesthetic is top notch and fits in wonderfully with my theme. Definitely a great asset to anyone who wants their site to have an edge in customer service and support.

Allure Wares Co
United States
7 months using the app
August 30, 2017

I love this app! So helpful:) We really needed an effective way of letting our customers track each order. Im so happy we found tracktor:)

Fashion Cornerstone
United States
7 months using the app
October 14, 2019

The app looks good and the support is amazing. I still have yet to use it more and on a live page for a more detailed review:)

Icelandic Produce
Iceland
7 months using the app
March 30, 2020

I used this app to help customers track orders. I had a little trouble at first because my settings were wrong. I reached out to customer support and they literally responded within 10 seconds. I have never come across an app with a response time that fast. They also did a phenomenal job helping me. I highly recommend this app.

Active Tension
Canada
6 months using the app