Tracktor Order Tracking

Tracktor Order Tracking

Reviews (742)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for reducing customer inquiries about order statuses, noting that it significantly cuts down on common questions like "Where is my order?" The self-service feature provides detailed tracking information, improving the shopping experience. It offers customizable order statuses and real-time updates, integrates smoothly with fulfillment emails, and supports various carriers and platforms. Merchants praise the app's reliability, easy setup, professional interface, and the effective support team for quick issue resolution.

April 10, 2018

une équipe excellente et très réactive en cas de problème je recommande vivement cette application

Sport Trainning
France
7 months using the app
June 19, 2017

Best tracking app ever. I love this app and I love their super fast customer service. Highly recommended!

Fashion Factory 1
Jordan
7 months using the app
November 11, 2020

The built a custom integration for me so I could use this with Peoplevox. Went above and beyond and the turn around time was like 48 hours. More app developers should model themselves after Tracktor's work ethic.

Aquarium Co-Op
United States
7 months using the app
June 22, 2018

Amazing app and support, I highly recommend it!

Chillattic
United States
7 months using the app
July 15, 2020

Error was found quickly, thank you very much. Support was friendly and I like to write again if something is wrong.

dealfox24
Germany
7 months using the app
December 14, 2018

Excellent customer service! Fast to respond to emails and willing to do a lot of the technical work for us.

The Rec Room Game Company
United States
7 months using the app
December 11, 2019

So far, so good! I needed help with support right off the bat & they responded & fixed the issue immediately.

Pockets On My Dress
United States
7 months using the app
May 6, 2020

Incredible customer service. Very responsive. Abby S is a credit to their organisation. Keep up the great work

FLOX
Australia
7 months using the app
March 26, 2018

GREAT APP IT FEELS SO MODERN. MY CUSTOMERS ARE TELLING ME THAT THEY REALLY APPRECIATE ME USING TRACKTOR.

Wavy Merch
Canada
7 months using the app
October 27, 2015

Awesome looking Tracking App & Awesome Support :)

State Of Shopping
Canada
7 months using the app