Tracktor Order Tracking , 738 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its time-saving features, notably reducing customer inquiries about order status. They appreciate the user-friendly interface, real-time tracking, and robust security. The customer support team is praised for their quick and effective problem-solving. Merchants also commend the professional tracking page, multi-carrier integration, and custom order status options. The app is recognized for its easy installation, ability to decrease customer service requests, and cost-effectiveness.
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This is a great app. and delivers a great user experience for customers looking to track their order. Installation is simple, the app. perfectly inherited the styles of our website, and it's a fast, intuitive user experience for customers to check the status of their order.
If you're looking for a branded order tracking experience served to users right on your site, Tracktor is a good bet. It was the best of every service we tested.
Kevin
www.gotimegear.com
Simple install... online in minutes
Very clean interface, easy... great app for any site
No features though... hope they can add more layouts, and ability to change some graphics etc in the future, but its pretty clean
A huge wish to have would somehow be ability to add custom order status prior to the shipping... so someone could see the entire process for those of us that assemble products.
This app is great! Customer support is awesome and quickly responds and is very helpful! I highly recommend this app! This is a must have for your store!
Tracktor is a winner of an app, hands down. Its especially ideal for dropshippers because it provides an order tracking alternative that looks good and trust worthy for the customer, rather than a order tracking page with a link that directs the customer to a third party site to track orders. Its a must have, hands down.
⭐️⭐️⭐️⭐️⭐️ for the app- ⭐️⭐️⭐️⭐️⭐️ for the customer service! Great addition to our site - customers love it! Many thanks to the Tracktor team!
The customer support is amazing! I wanted a customization on my tracking page and Mandy took care of it right away!
Great customer service and a great experience so far. I had a little trouble updating a status and they fixed it right away.
Thanks to Mandy for the great support! I asked a banner and they didi it within 5 hours. Would recommend this app.
The install looks great so far. Support has been amazing! They went above and beyond what I expected.
Tracktor is great and a seemless setup process. All around Great app w/ Great service. Robert, you are the man!