Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its time-saving order tracking capabilities, noting a decrease in customer inquiries due to real-time updates. It's praised for its user-friendly interface, custom order statuses, and seamless integration with Shopify. The app's reliable performance, efficient customer support, and robust security measures are also appreciated. Many merchants commend its professional look, affordability, and value for money.

January 13, 2021

Great App. Even better support. Super quick and responsive. I had a minor hiccup on my end, that they quickly helped me with. Shout out to Matt V.

FortZee
United States
3 months using the app
May 18, 2020

Great customer service, very efficient.
I like the app, it has a nice graphic and can be personalized.
Would recommend :)

WeTrainMore™
Netherlands
3 months using the app
December 13, 2018

Really great app and good customer service as well! Hope it can help my store to convert more as tracking page looks professional !

SHIGAN
Malaysia
3 months using the app
June 6, 2018

go services fast responce they fixe my trouble fast it wrote it

Diamonds Democracy
Canada
3 months using the app
June 25, 2020

This App is amazing. Emailed customer service and within a couple of hours they replied and fixed what I asked. I will be using this app for my site. You have a 14-day trial and the monthly payments are $5.99 worth the money for a great app. I've had this app for 3 days, I will keep trying it out though and get feedback from customers. One I get feedback I will be back on this to rate the app again. Get on and try it, it's cheap and affordable and it's worth the money. Thank you and i'm loving the app.

The kaavia Collection
Australia
3 months using the app
Edited January 10, 2019

Does exactly what it says, provides clear tracking information within the website. Support have been very helpful on live chat too - thank you :)

EDIT - Needed some more help today and yet again you guys have come up trumps, thank you!! :)

Primary Classroom Resources
United Kingdom
3 months using the app
February 20, 2019

FIRST, amazing customer service, really responsive and accommodating! I have just started my online store and the Tracktor app has been helpful! It allows me to share tracking with my customers without referring them to a courier website. Highly recommend!

Tsuki and Me
United States
3 months using the app
June 5, 2018

These guys are awesome!

I have no doubt I will keep them managing all my store shipping logistics.

Gol Apparel
United States
3 months using the app
February 15, 2019

I'm looking forward to using this app, the support has been great in getting his set up so far, all seems good!

Slap Sunglasses
United Kingdom
3 months using the app
February 27, 2018

Amazing app and a great customer service!

Decorare
Mexico
3 months using the app