Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its time-saving features, notably reducing customer inquiries about order status. They appreciate the user-friendly interface, real-time tracking, and robust security. The customer support team is praised for their quick and effective problem-solving. Merchants also commend the professional tracking page, multi-carrier integration, and custom order status options. The app is recognized for its easy installation, ability to decrease customer service requests, and cost-effectiveness.

July 1, 2015

App works great and the support is amazing! I needed some tweaking on my theme to make it look better and I had CSS code quickly from the developer to fix it. Very happy! Thank you.

Zen Yarn Garden Inc
United States
About 2 months using the app
Edited March 10, 2020

So far happy. I like that you can hide where the item is shipping from (e.g. China). Very responsive and helpful customer service.

Ellie Grey
United States
About 2 months using the app
January 13, 2020

Excellent App , outstanding support from the staff. My friends also started using it. Highly recommend it ++++++

Giftzbubble
United Kingdom
About 2 months using the app
July 9, 2019

The customer service is AMAZING! They respond quickly and cater to all your needs. Tracking is now seamless and you can forget most of the headache when it comes to shipping. Thank you Tracktor!

Sleek Grip
United States
About 2 months using the app
May 17, 2018

I am very happy with the App and the help I received from Support during installation. Would definitely recommend.

Maternity Godmother
United States
About 2 months using the app
November 20, 2019

Matt from Tracktor was great. He helped me set up the App and gave me some suggestions. The support is very good.

Trinket Lounge
United States
About 2 months using the app
July 13, 2017

Tool is pretty neat and the support is just awesome!

The Man Company
India
About 2 months using the app
July 18, 2019

This app works very well. And the support is excellent. I highly recommend it to all people who want to install an application about tracking

Santino
Chile
About 2 months using the app
Edited December 6, 2018

App has greatly helped with organizing all customer tracking details. Really helps with conversions!

divinemeraki
Canada
About 2 months using the app
December 13, 2018

None of the tracking apps seemed to work for me. Also Tracktor had this problem when I started using it. But the customer support is great and fixed this for me within 24 hours. They were the only one to succeed and very friendly, fast support.

easybuds
Netherlands
About 2 months using the app