Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its time-saving features, notably reducing customer inquiries about order status. They appreciate the user-friendly interface, real-time tracking, and robust security. The customer support team is praised for their quick and effective problem-solving. Merchants also commend the professional tracking page, multi-carrier integration, and custom order status options. The app is recognized for its easy installation, ability to decrease customer service requests, and cost-effectiveness.

November 7, 2017

Great!! I use this app in conjunction with Aftership.

Malesextoysstore
United States
About 2 months using the app
July 16, 2019

I used this app to set up my store tracking system. I am very satisfied with the work which was done on my store’s page

Daisyie
United States
About 2 months using the app
July 22, 2017

Lovely app. Works great out the box, and supports ePacket. Looks great with my custom theme, as well.

Thingamabuy
United States
About 2 months using the app
April 18, 2017

Have this an all our stores. Amazing app.

Championshipringstore
Canada
About 2 months using the app
November 2, 2017

tells your customer exactly where an item is being shipped from (just address) all the way to their address and shows them where the item is throughout its path

Dogparentsonline Com
United States
About 2 months using the app
January 11, 2019

The app is really great and you can be sure to get a fantastic support eventhough you run on the free version. Cheers

ila
Denmark
About 2 months using the app
December 21, 2018

Very good customer service! Fast reply and great help :) Thank you ! i would reccommend this app to everyone :)

Iederehond
Netherlands
About 2 months using the app
August 4, 2020

Really great app and customer service. Great with Klaviyo Integration. Please keep developing and improving this app!

Mystal Jewelry
United States
About 2 months using the app
October 3, 2018

I'm just starting whit the app but the support team help me a lot installing it, it was super fast and now I'll start working with the app.. Thanks!

Dark Side Leds
Mexico
About 2 months using the app
September 21, 2018

This review is only based on Customer Service, since it was installed today. I looked at a few options for tracking our shipments, and found Tracktor as a great choice. I requested the installation of the app, by the way is FREE, and not only they did it in record time, but they went the extra mile on clarifying a few items that I was not expecting an answer so soon. Thank you Mandy and Aaron, and everyone on Tracktor´s Customer Service team!

Naturaltrades CO
Colombia
About 2 months using the app