Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its time-saving features, notably reducing customer inquiries about order status. They appreciate the user-friendly interface, real-time tracking, and robust security. The customer support team is praised for their quick and effective problem-solving. Merchants also commend the professional tracking page, multi-carrier integration, and custom order status options. The app is recognized for its easy installation, ability to decrease customer service requests, and cost-effectiveness.

December 27, 2018

Great app, great support. I'd like to give it 5 stars. Better it comes with a free plan when your store does not have lots of orders. Thanks

Addict To Deal
United States
About 1 month using the app
November 5, 2020

Tracktor truly is an awesome App.. The customer service spot on and has helped me quickly with anything... You need to install this app if you haven't already. No issues and a great easy app for every store owner. debstilbud.dk

Deb's Tilbud
Denmark
About 1 month using the app
November 2, 2018

I had a great experience with this App. Supporting team were good and helpful. They helped finish the setup within no time. I highly appreciate the performance they did.

Skilly Bolevard
United Arab Emirates
About 1 month using the app
January 3, 2019

The support team are super responsive and the app itself looks brilliant. Very professional and informative. Glad I installed this app!

House of Knives
Australia
About 1 month using the app
October 18, 2018

No other app other than Tracktor is useful when it comes to letting your customer track their package. It adds another layer of trust factor between you and your shopper. Personally, I was having some difficulties installing the app myself and reached out to customer service. They were delighted to help me without my intervene and this is what I call a good customer service. Definitely, recommend!!!

ActiveWare Apparel
United States
About 1 month using the app
June 22, 2018

Excellent and fast service! I recommend it for everyone!

Malia World
Costa Rica
About 1 month using the app
May 31, 2018

love it, this app is so easy to use and have made the development of my store so much better.

Jmc Fashion Vault
United States
About 1 month using the app
November 23, 2017

Great app! It makes tracking for customers so easy! And support is excellent. Can only recommend.

Art Clothing Zone
Slovakia
About 1 month using the app
August 18, 2017

Awesome app for tracking shipments, recommend it.

Gearland
Canada
About 1 month using the app
Edited September 21, 2020

Awesome experience, the app is great, Mandy and the team even improved a courier integration right away when we noticed a deficiency in one of the courier integrations.

RoseSkinCo
Canada
About 1 month using the app