Tracktor Order Tracking , 738 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its time-saving features, notably reducing customer inquiries about order status. They appreciate the user-friendly interface, real-time tracking, and robust security. The customer support team is praised for their quick and effective problem-solving. Merchants also commend the professional tracking page, multi-carrier integration, and custom order status options. The app is recognized for its easy installation, ability to decrease customer service requests, and cost-effectiveness.
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I used the Tracktor Expert Install Service, the response was fast, service team was very friendly and best of all, it's free. Would highly recommend.
Tracktor is a nice app! There was a minor problem with the tracking page aligning correctly with the theme I used. Contacted the support team and the fixed within 24 hours - all I had to do was give them limited access to the Theme configuration. Now it looks great!
What makes Tracktor a good product is not only the web plug-in, but their wonderful staff. Keep up the awesome customer service!
Annette - Thank you!
-J
Traktor is a really great app, especially if you're just starting out. Customer support is awesome. Matt went above and beyond to help me. Tracktor also allows you to hide specific countries that packages are coming from (ie: China). Lots of great features.
Works really well! I love how simple it is and how well it looks. Great job and making a wonderful app.
The assistance was excellent. The helped me with all my concerns and even took control to resolve the issue
Support is great. Outstanding app. If you have any questions just reach out and they are quick to help and solve your problem.
The App works perfectly, great customer service and empathy. I would recommend this app over and over again. Thank You Tracktor.
The app works perfectly fine, and as all of the other apps from ShopPad, the customer service is perfect! Can not recommend enough.
Customer service is very quick to help you. This app works exactly as it says. It is also very easy to set up.
This app integrated my Oberlo Shipping orders into its tracking, and made everything MUCH easier for my customers. GREAT APP!!