Tracktor Order Tracking , 738 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its time-saving features, notably reducing customer inquiries about order status. They appreciate the user-friendly interface, real-time tracking, and robust security. The customer support team is praised for their quick and effective problem-solving. Merchants also commend the professional tracking page, multi-carrier integration, and custom order status options. The app is recognized for its easy installation, ability to decrease customer service requests, and cost-effectiveness.
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This App is really good. The customer Service is just perfect. They reply very fast, and they really take time to help you with every Problem you have! I'm really highly satisfied with their service.
The support team has been very responsive in making sure our coding has been working properly so we can best provide info back to our customers.
We're excited to get started using Tracktor! Great app, so far. :)
i needed help and they did waaayyy more than help me and i appreciate it so much. i recommend this app to any and everyone starting a store. Matt was awesome
One of the easiest and quickest ways to give your store "Amazon Like" tracking capabilities. One of the most beautiful apps in the Shopify App store, not to mention perhaps the easiest to install. We at EarthLED.com love it!
Prompt, efficient, helpful, and friendly! 5 stars!!
Very happy I went with Tracktor, such an easy and user-friendly service!
After i contacted the customer service, all my issues was fixed. The Service is really fast and good, i appreciate it!
Great app & great customer service! Fast response and flexible with plan. Highly recommend this app.
Super quick replies, with helpful, pleasant support staff!!
This app allows you to dramatically decrease customer service by waiving the tracking number delivery (which many customers forget). Simply provide the order number to the customer, and a beautiful page containing the location of the order on a map appears. In addition, in case of purchases from multiple suppliers, it shows a map for each supplier. Therefore, it is a good integration with Oberlo. The service of the support team is also very good.