Tracktor Order Tracking

Tracktor Order Tracking

by ShopPad Inc.

Add real-time order tracking and status lookup to your store

4.8 of 5 stars(450 reviews)

Real-time Order Lookup

Tracktor automatically integrates with hundreds of carriers across the globe, so your shoppers can see exactly where their package is 24x7

Streamline Customer Support

The most frequent question shoppers ask is, "where's my order?" Now your customers can check their order status directly from your store

Seamless Integration

Tracktor blends into your store to match your theme and is 100% responsive for desktop, mobile and tablet devices


About Tracktor Order Tracking

Overview

Professional-grade order status & package tracking that's integrated with all of the major carriers! Every major retailer has order tracking built into their stores and now you can too. Increase customer satisfaction while simultaneously decreasing your support costs with Tracktor.

Features

  • Real-time order lookup integration with over 800 package carriers across the globe so your customers can track orders in real-time
  • Customers can view their order status on your store with or without an account
  • Tracking happens on your store: customers enter their order number and email address to see their latest order status
  • Tracktor's order tracker blends beautifully into your store, matching your brand and impressing your customers with responsive design for mobile and tablet shoppers
  • Add tracking links directly in your automated emails and Shopify customer notifications
  • Reduce the #1 support request, "Where's my order?" by letting your customers help themselves
  • Integrate with hundreds of carriers across the globe

Support

Have questions? Need help? Our support team is here to assist you every step of the way! ShopPad is based in California and we offer toll-free phone, chat, and email support Monday - Friday, 9am to 5pm PT.

Expert Install Service available for this app! Our award-winning customer success team will be happy to install and configure Tracktor for your store 100% free.

Integrates with

  • USPS,
  • FedEx,
  • UPS,
  • Royal Mail,
  • 800+other carriers

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Support

Free

Free

  • Completely free for your first 10 orders each month

Starter

$14.99/month

  • For stores with up to 100 orders per month

  • Unlimited lookups

Professional

$29.99/month

  • For stores with up to 250 orders per month

  • Unlimited lookups

  • Customizable map styles

  • Package status email notifications

Professional Plus

$49.99/month

Additional plans available for stores with 750+ orders

  • For stores with up to 750 orders per month

  • Unlimited lookups

  • Customizable map styles

  • Package status email notifications

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Overall rating
4.8 of 5 stars
Based on 450 reviews

  • 5 of 5 stars
    92% of ratings are 5 stars
  • 4 of 5 stars
    4% of ratings are 4 stars
  • 3 of 5 stars
    1% of ratings are 3 stars
    (3)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (2)
  • 1 of 5 stars
    2% of ratings are 1 stars

Most recent reviews

marshmueller wholesale

Super cool! I use Tracktor for my wholesale site, where all orders are made by hand, to order. It's super nifty to add my own statuses (like "fabric is being cut") and send retail stores the link so they can track their orders as they're being made. Super easy setup.

Azure Health

I would rate everything about this company, app, experience with a 5.0.

A quick summary:
- the app does what we need, it's responsive, it has a clean interface for our customers to check shipping status. it's easily configurable (css, etc), and it is RELIABLE
- the company is great too. good business model that has allowed us to grow from a small ecommerce company to a bit bigger with no friction.
- customer support is phenomenal. we've talked with them maybe 5-6 times and not only are they always extremely friendly, but just knowledgeable - that's not always the case with small companies. but they are able to solve our problems each time with ease.

definitely the best tracking app

-d

Pearl Pleazures

Requested the support for activating the app and they responded quickly and efficiently. Very much appreciated.