Catégories connexes

Tracktor Order Tracking

Real time package tracking and order lookup for your store

Informations sur l'application Shopify
  • Jouissant d’une grande popularité auprès des entreprises basées aux États-Unis

À partir de  $9.99/mois. Essai gratuit de 14 jours. Des frais supplémentaires peuvent s'appliquer.

Spécificités de l’application

  • Flux de travail fluide : utilisation directe dans l'interface administrateur Shopify

Section des valeurs clés

Real-Time Tracking

Tracktor integrates with 1,000+ carriers across the globe, so you and your customers always know where each package is.

Streamline Support

Eliminate customer service questions about "where's my order?" and resolve delivery issues before they affect your customers.

Critical Insights

See your in-transit packages on a map, get delivery exception alerts, and track how long it takes your customers to receive their order.

Détails de l'application

Tracktor Order Tracking

Tracktor Order Tracking

Overview

Tracktor turns first-time buyers into repeat shoppers by increasing customer satisfaction while lowering your support costs.

Every major retailer has order tracking built into their stores and now you can too. Tracktor adds professional-grade order status & package tracking that's integrated with all of the major carriers. This gives both you and your customers incredible visibility into the status and location of the packages that are in transit.

Features

  • Real-time package lookup that integrates all of the popular carriers across the globe including USPS, UPS, FedEx, China EMS, China Post, 4PX, Yun Express, DHL Ecommerce & DHL Express, Canada Post, Australia Post, La Poste, SF Express, CJ Packet, CNE Express, Bluedart, Auspost, MyHermes UK, Singapore Post, Aliexpress, Delhivery, YANWEN, TNT, and over 1,000 more!
  • Reduce the #1 support request, "Where's my order?" by letting your customers help themselves
  • Tracking happens right on your store and domain: customers enter their order number and email address to see their latest order status
  • Tracktor's order tracker blends beautifully into your store, matching your brand and impressing your customers with responsive design for mobile and tablet shoppers
  • Create new custom order statuses like "in production", "picked from warehouse", or "waiting for confirmation" to show additional steps in between when an order is placed and when it's ready to be handed over for transport
  • Make your customers happy by identifying orders that need your attention like delivery exceptions, or packages that have been in transit for an unusually long time
  • With Tracktor's "Mission Control" you can see all of your orders on a 3D interactive globe as they move throughout the world
  • Send email or SMS notifications to your customers when their package is out for delivery or arrives at their doorstep
  • Show your customers smart recommendations for other products you offer based on their order history
  • Integrates with Shopify Flow so Shopify Plus stores can create robust automations any time their customer's package changes status
  • Customers can view their order status on your store with or without an account
  • Add tracking links directly in your automated emails and Shopify customer notifications

Support

Our support team is here to assist you every step of the way! We offer toll-free phone, chat, and email support Monday - Friday, 9am to 5pm PT.

Expert Install Service available for this app! Our award-winning customer success team will be happy to install and configure Tracktor for your store 100% free.

Extend Tracktor

Get more done with our workflow app, Mesa! It's how you personalize Tracktor by creating no-code workflows, for example: Notify customers if a package is delayed in transit.

Date de lancement

S'intègre parfaitement dans

  • Shopify Flow

S'intègre à

  • Klaviyo
  • Orderly Emails
  • Mesa
  • Spently
  • Flow
  • Growave
Tracktor Order Tracking

Tracktor Order Tracking

Overview

Tracktor turns first-time buyers into repeat shoppers by increasing customer satisfaction while lowering your support costs.

Every major retailer has order tracking built into their stores and now you can too. Tracktor adds professional-grade order status & package tracking that's integrated with all of the major carriers. This gives both you and your customers incredible visibility into the status and location of the packages that are in transit.

Features

  • Real-time package lookup that integrates all of the popular carriers across the globe including USPS, UPS, FedEx, China EMS, China Post, 4PX, Yun Express, DHL Ecommerce & DHL Express, Canada Post, Australia Post, La Poste, SF Express, CJ Packet, CNE Express, Bluedart, Auspost, MyHermes UK, Singapore Post, Aliexpress, Delhivery, YANWEN, TNT, and over 1,000 more!
  • Reduce the #1 support request, "Where's my order?" by letting your customers help themselves
  • Tracking happens right on your store and domain: customers enter their order number and email address to see their latest order status
  • Tracktor's order tracker blends beautifully into your store, matching your brand and impressing your customers with responsive design for mobile and tablet shoppers
  • Create new custom order statuses like "in production", "picked from warehouse", or "waiting for confirmation" to show additional steps in between when an order is placed and when it's ready to be handed over for transport
  • Make your customers happy by identifying orders that need your attention like delivery exceptions, or packages that have been in transit for an unusually long time
  • With Tracktor's "Mission Control" you can see all of your orders on a 3D interactive globe as they move throughout the world
  • Send email or SMS notifications to your customers when their package is out for delivery or arrives at their doorstep
  • Show your customers smart recommendations for other products you offer based on their order history
  • Integrates with Shopify Flow so Shopify Plus stores can create robust automations any time their customer's package changes status
  • Customers can view their order status on your store with or without an account
  • Add tracking links directly in your automated emails and Shopify customer notifications

Support

Our support team is here to assist you every step of the way! We offer toll-free phone, chat, and email support Monday - Friday, 9am to 5pm PT.

Expert Install Service available for this app! Our award-winning customer success team will be happy to install and configure Tracktor for your store 100% free.

Extend Tracktor

Get more done with our workflow app, Mesa! It's how you personalize Tracktor by creating no-code workflows, for example: Notify customers if a package is delayed in transit.

Date de lancement

S'intègre parfaitement dans

  • Shopify Flow

S'intègre à

  • Klaviyo
  • Orderly Emails
  • Mesa
  • Spently
  • Flow
  • Growave

Tarifs Essai gratuit de 14 jours

Afficher toutes les options de prix

Hobby

$9.99/mois

$0.04 per order

  • Customer order tracking page on your store and domain
  • Email & SMS notifications (out for delivery, delivered, etc)
  • Unlimited lookups

Professional

$36/mois

$0.04 per order

  • Everything in Hobby, plus:
  • Translate messages from carrier
  • Customizable order statuses
  • Delivery reports

Business

$99/mois

$0.03 per order

  • Everything in Professional, plus:
  • Export tracking history to CSV
  • Premium data sources
  • Developer API

Enterprise

$249/mois

$0.02 per order

  • Everything in Business, plus:
  • Onboarding services
  • Dedicated support
  • Designed for high-volume merchants & stores on Shopify Plus

* Tous les frais sont facturés en USD.
** Les frais récurrents, y compris les frais mensuels ou les frais d'utilisation, sont facturés tous les 30 jours.

Avis

4.8 étoile(s) sur 5

La note globale correspond à l'état actuel de l'application. Elle comptabilise tous les avis sur l'application, mais priorise les plus récents.

Nombre d'avis par note
  • 91 % des évaluations sont des évaluations à 5 étoiles
  • 5 % des évaluations sont des évaluations à 4 étoiles
  • 1 % des évaluations sont des évaluations à 3 étoiles
  • 1 % des évaluations sont des évaluations à 2 étoiles
  • 3 % des évaluations sont des évaluations à 1 étoiles

Liste des avis

Filtrer et trier les avis

  • NutriVita

    Emplacement États-Unis
    Temps passé à utiliser l'application 9 mois

    I ship from US to Brazil, and tracking from brazilian correios can be confusing sometimes. I had some questions and Abby from customer support was awesome! he help me a lot to fix few issues on brazilian tracking number, making my customers understand better to track their orders and made my job much easier. App is easy to use and setup! Thank you ABBY and Tracktor!! Its worth every penny!

  • WOMIA

    Emplacement Allemagne
    Temps passé à utiliser l'application Environ un mois

    Ich nutze die App noch nicht aktiv, hatte aber ein Problem bei den Voreinstellung. Ich hab den Kundenservice kontaktiert und super schnelle, gute Hilfe erhalten. Wirklich sehr nett und hilfsbereit!

  • Doilax

    Emplacement États-Unis
    Temps passé à utiliser l'application 19 jours

    We used this app to allow our customers to check their orders without having to leave our website. I can emphatically say this is a great app to have, it is very detailed, and you are able to track the exact whereabouts of the packages at any given moment. Additionally, they have a fantastic customer service team, they follow up at all levels, and they were able to resolve our initial issue in less than 24 hours.

Applications similaires à Tracktor Order Tracking

  • Parcel Panel Order Tracking

    Parcel Panel Order Tracking

    Suivi de commande, Suivi colis, Page de suivi

    4.9 étoile(s) sur 5(526avis)
    Forfait gratuit disponible
  • AfterShip Order Tracking & SMS

    AfterShip Order Tracking & SMS

    Order Lookup, Track Order Status, Tracking Page, Insurance

    4.7 étoile(s) sur 5(3514avis)
    Forfait gratuit disponible
  • ReConvert : upsell après achat

    ReConvert : upsell après achat

    Créer des pages de remerciement qui vendent

    5.0 étoile(s) sur 5(3201avis)
    Forfait gratuit disponible