Tracktor Order Tracking

Tracktor Order Tracking

par ShopPad Inc.

Real time package tracking and order lookup for your store

4.8 de 5 étoiles(615 avis)

Real-Time Tracking

Tracktor integrates with 1,000+ carriers across the globe, so you and your customers always know where each package is.

Streamline Support

Eliminate customer service questions about "where's my order?" and resolve delivery issues before they affect your customers.

Critical Insights

See your in-transit packages on a map, get delivery exception alerts, and track how long it takes your customers to receive their order.


À propos de Tracktor Order Tracking

Overview

Tracktor turns first-time buyers into repeat shoppers by increasing customer satisfaction while lowering your support costs.

Every major retailer has order tracking built into their stores and now you can too. Tracktor adds professional-grade order status & package tracking that's integrated with all of the major carriers. This gives both you and your customers incredible visibility into the status and location of the packages that are in transit.

Features

  • Real-time package lookup that integrates all of the popular carriers across the globe including USPS, UPS, FedEx, China EMS, China Post, 4PX, Yun Express, DHL Ecommerce & DHL Express, Canada Post, Australia Post, La Poste, SF Express, CJ Packet, CNE Express, Bluedart, Auspost, MyHermes UK, Singapore Post, Aliexpress, Delhivery, YANWEN, TNT, and over 1,000 more!
  • Reduce the #1 support request, "Where's my order?" by letting your customers help themselves
  • Tracking happens right on your store and domain: customers enter their order number and email address to see their latest order status
  • Tracktor's order tracker blends beautifully into your store, matching your brand and impressing your customers with responsive design for mobile and tablet shoppers
  • Create new custom order statuses like "in production", "picked from warehouse", or "waiting for confirmation" to show additional steps in between when an order is placed and when it's ready to be handed over for transport
  • Make your customers happy by identifying orders that need your attention like delivery exceptions, or packages that have been in transit for an unusually long time
  • Make your customers happy by identifying orders that need your attention like delivery exceptions, or packages that have been in trans
  • With Tracktor's "Mission Control" you can see all of your orders on a 3D interactive globe as they move throughout the world
  • Send email or SMS notifications to your customers when their package is out for delivery or arrives at their doorstep
  • Show your customers smart recommendations for other products you offer based on their order history
  • Integrates with Shopify Flow so Shopify Plus stores can create robust automations any time their customer's package changes status
  • Customers can view their order status on your store with or without an account
  • Add tracking links directly in your automated emails and Shopify customer notifications

Support

Have questions? Need help? Our support team is here to assist you every step of the way! ShopPad is based in California and we offer toll-free phone, chat, and email support Monday - Friday, 9am to 5pm PT.

Expert Install Service available for this app! Our award-winning customer success team will be happy to install and configure Tracktor for your store 100% free.

S'intègre à

  • Klaviyo,
  • Orderly Emails,
  • Mesa,
  • Spently,
  • Flow

Galerie de supports multimédias

Assistance

Tarifs Essai gratuit de 14 jours

Afficher toutes les options de prix
Basic

$5.99 par mois

$0.05 per order

  • Customer order tracking page on your store and domain

  • Email & SMS notifications (out for delivery, delivered, etc)

  • Unlimited lookups

Professional

$14.99 par mois

$0.04 per order

  • Everything in Basic, plus:

  • Customizable branding + whitelabeled

  • Product upsell recommendations on tracking page

  • Advanced reporting

Premium

$44.99 par mois

$0.02 per order

  • Everything in Professional, plus:

  • Custom order statuses

  • Export tracking history to CSV

  • Translate messages from carrier

  • Premium data sources

Enterprise

$119.99 par mois

$0.015 per order

  • Everything in Premium, plus:

  • Onboarding services

  • Dedicated support

  • Developer API

  • Designed for high-volume merchants & stores on Shopify Plus

* Tous les frais sont facturés en USD. Les frais récurrents, y compris les frais mensuels ou les frais d'utilisation, sont facturés tous les 30 jours.

4.8 de 5 étoiles

La note globale correspond à l'état actuel de l'application. Elle comptabilise tous les avis sur l'application, mais priorise les plus récents.
  • 5 de 5 étoiles
    92 % des évaluations sont des évaluations à 5 étoiles
  • 4 de 5 étoiles
    5 % des évaluations sont des évaluations à 4 étoiles
  • 3 de 5 étoiles
    1 % des évaluations sont des évaluations à 3 étoiles
    (5)
  • 2 de 5 étoiles
    0 % des évaluations sont des évaluations à 2 étoiles
    (3)
  • 1 de 5 étoiles
    2 % des évaluations sont des évaluations à 1 étoiles

Avis les plus récents

Pampered Puppers

I used this app in the past and I had no issues with it. It worked great. This time I'm opening a new store and Tracktor helped me with the setup in less that the 24hs promised. Flawless service so far! Thanks guys.

Puppular Care

didn't use it yet but from the start it looks WAY better than any other tracking app i've used. Good start!

Mystal Jewelry

Really great app and customer service. Great with Klaviyo Integration. Please keep developing and improving this app!