Overview

Tracktor turns first-time buyers into repeat shoppers by increasing customer satisfaction while lowering your support costs.

Every major retailer has order tracking built into their stores and now you can too. Tracktor adds professional-grade order status & package tracking that's integrated with all of the major carriers. This gives both you and your customers incredible visibility into the status and location of the packages that are in transit.

Features

• Track orders in real-time
• Real-time package lookup integration with over 1,000 carriers across the globe
• Customers can view their order status on your store with or without an account
• Tracking happens on your store: customers enter their order number and email address to see their latest order status
• Tracktor's order tracker blends beautifully into your store, matching your brand and impressing your customers with responsive design for mobile and tablet shoppers
• Add tracking links directly in your automated emails and Shopify customer notifications
• Reduce the #1 support request, "Where's my order?" by letting your customers help themselves
• Integrates with Shopify Flow so Shopify Plus stores can create robust automations any time their customer's package changes status

Support

Have questions? Need help? Our support team is here to assist you every step of the way! ShopPad is based in California and we offer toll-free phone, chat, and email support Monday - Friday, 9am to 5pm PT.

Expert Install Service available for this app! Our award-winning customer success team will be happy to install and configure Tracktor for your store 100% free.