Tracktor Order Tracking
Featured images gallery
Highlights
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Based in United States
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Use directly in Shopify admin
About this app
Launched
June 15, 2015
Languages
English
Categories
Customer order tracking , Order and shipping reportsWorks with
Shopify Flow, Klaviyo, Orderly Emails, Spently, MESA, Omnisend, SegmentReal-time package tracking and order lookup for your store
Tracktor turns first-time buyers into repeat shoppers by increasing customer satisfaction and lowering support costs. Every major retailer has order tracking built into their stores; now you can too. Tracktor adds professional-grade order status & package tracking that's integrated with all of the major carriers. This gives you and your customers incredible visibility into the tracking status and location of the packages in transit.
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Package tracking and order lookup that integrates with all popular carriers
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Reduce support: Avoid WMO requests by letting your customers help themselves
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Email/SMS notifications: Triggered when a package is out for delivery or arrives
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Manage: Control what a buyer sees with a branded tracking page
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Mission Control dashboard: Timely tracking insights on a 3D interactive map
Pricing
7-day free trialFree
Free
- 75 orders per month included
- Access to 1500+ Carriers
- Tracking page on your domain
- Shopify Email & SMS Integration
Starter
$9.99/month
300 orders per month included, $0.05 per additional order
- All Free plan features
- Customizable branding + whitelabeled
- Product upsells on tracking page
- CSV Export
Essential
$39.99/month
2,000 orders per month included, $0.05 per additional order
- All Starter plan features
- Translated carrier messages
- Custom order statuses
- Delivery Reporting
Advanced
$99/month
6,000 orders per month included, $0.05 per additional order
- All Essential plan features
- API Access
- Premium Data Sources
Free
Free
- 75 orders per month included
- Access to 1500+ Carriers
- Tracking page on your domain
- Shopify Email & SMS Integration
Starter
$9.99/month
300 orders per month included, $0.05 per additional order
- All Free plan features
- Customizable branding + whitelabeled
- Product upsells on tracking page
- CSV Export
Essential
$39.99/month
2,000 orders per month included, $0.05 per additional order
- All Starter plan features
- Translated carrier messages
- Custom order statuses
- Delivery Reporting
Advanced
$99/month
6,000 orders per month included, $0.05 per additional order
- All Essential plan features
- API Access
- Premium Data Sources
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
727 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface, real-time tracking, and easy setup. They appreciate its robust security, efficient customer service, and seamless integration with Shopify. The app's support for multiple carriers makes it ideal for dropshipping businesses. It reduces customer service requests, saves time, and enhances customer satisfaction with its professional look and customizable tracking page. The fair pricing is also appreciated.
The support team at Tracktor is AMAZING! If I could give more than 5 stars I would. I had the pleasure of working with CS - Abby. She helped me set up order tracking on all of my website (Shopify) customer shipping and order notification emails. She originally sent me the guide on how to do it, but since it had to do with part of the code on my theme, I was not comfortable with doing it. No hesitation, she offered to collaborate with me and took control. She completed it within 5 minutes all while I was still in the chat feature. Superb! Then I asked her why all my orders were not registering in the Tracktor dashboard. She noticed I was using a vendor that required a different mapping and offered for her team to assist. Once again it was done very quickly. Great support team, customer service skills, personable, helpful, and provides recommendations. I will never use another order-tracking APP! Thank you Abby & the entire Tracktor CS Team. YOU ROCK! :)
Our customers always ask the question, "Where is my order?" This app solved that problem by creating a simple but beautiful tracking page for our customers to use whenever they need. The support team has been super helpful with all of our requests and we have already seen a huge reduction in customer service requests. Thanks team!
Just got the app and the tracking page looks great! I needed a little help to get the code in the shipping emails, but Daniel (from the chat) was right there ready to help. Instead, he did everything for me. AMAZING!
About this app
Launched
June 15, 2015
Languages
English
Categories
Customer order tracking , Order and shipping reportsWorks with
Shopify Flow, Klaviyo, Orderly Emails, Spently, MESA, Omnisend, SegmentBuilt by ShopPad Inc.
About ShopPad Inc.
4.8 average rating
11 years building apps for the Shopify App Store
Support
Send a message1 (888) 735-3133
tracktor@theshoppad.com
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