Tracktor Order Tracking

Tracktor Order Tracking

Free plan available. 7-day free trial.
Rating (4.8)
Reviews
Developer

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Use directly in Shopify admin

About this app

Launched

June 15, 2015

Languages

English

Works with

Shopify Flow, Klaviyo, MESA, Omnisend, OrderlyEmails, Webhooks, Flow

Add real-time order tracking, custom statuses, and package lookup to your store.

Tracktor turns first-time buyers into repeat shoppers by increasing customer satisfaction and lowering your support costs. With professional-grade package status & order tracking integrated with all of the major carriers (1,500+ and counting), you and your customers gain incredible visibility into the status and location of every item in transit. With Tracktor, everything is fully customizable, so you can get creative and delight your customers!

Tracktor turns first-time buyers into repeat shoppers by increasing customer satisfaction and lowering your support costs. With professional-grade package status & order tracking integrated with all of the major carriers (1,500+ and counting), you and your customers gain incredible visibility into the status and location of every item in transit. With Tracktor, everything is fully customizable, so you can get creative and delight your customers! more
  • Track orders across the globe with over 1,500 integrated carriers
  • Empowering your customers help themselves and prevent "WISMO" calls
  • Trigger email/SMS notifications when a package is out for delivery or arrives
  • Manage what customers see with your branded tracking page
  • Access timely tracking insights with a 3D interactive map of all order locations

Pricing

7-day free trial

Free

Free

  • 1,500+ Carrier Integrations
  • Real-time Tracking Page on Your Domain
  • Shopify Email & SMS Integration
  • Your first 25 orders each month are free

Starter

$8.99/month

$0.05 per extra order

  • Checkpoint Translation
  • Dropship Location Substitution
  • Estimated Delivery Date
  • Remove Tracktor Branding
  • Includes 100 orders per month
  • +more!

Essential

$49.99/month

$0.05 per extra order

  • Custom Order Statuses
  • Product Recommendations
  • Export Order & Fulfillment CSV's
  • Customize HTML & CSS
  • Includes 1,000 orders per month
  • +more!

Advanced

$99/month

$0.05 per extra order

  • Delivery & Exception Analysis Reports
  • Tracking API with Webhooks
  • Premium Data Sources
  • Shopify Flow
  • Includes 5,000 orders per month

Free

Free

  • 1,500+ Carrier Integrations
  • Real-time Tracking Page on Your Domain
  • Shopify Email & SMS Integration
  • Your first 25 orders each month are free

Starter

$8.99/month

$0.05 per extra order

  • Checkpoint Translation
  • Dropship Location Substitution
  • Estimated Delivery Date
  • Remove Tracktor Branding
  • Includes 100 orders per month
  • +more!

Essential

$49.99/month

$0.05 per extra order

  • Custom Order Statuses
  • Product Recommendations
  • Export Order & Fulfillment CSV's
  • Customize HTML & CSS
  • Includes 1,000 orders per month
  • +more!

Advanced

$99/month

$0.05 per extra order

  • Delivery & Exception Analysis Reports
  • Tracking API with Webhooks
  • Premium Data Sources
  • Shopify Flow
  • Includes 5,000 orders per month

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

738 reviews

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its time-saving features, notably reducing customer inquiries about order status. They appreciate the user-friendly interface, real-time tracking, and robust security. The customer support team is praised for their quick and effective problem-solving. Merchants also commend the professional tracking page, multi-carrier integration, and custom order status options. The app is recognized for its easy installation, ability to decrease customer service requests, and cost-effectiveness.

January 30, 2024

Good support, resolved quickly. Will update in case I will change my mind, so far great!

Lumiq™
United Kingdom
About 1 month using the app
November 27, 2023

This app is very useful for my store and saves me lots of time answering WISMO emails. My store sells customized pet id tags and lead time is 1-2 weeks so more often than not customers may want to know how long it is before the order is ready to ship. It allows me to create a number of statuses between 'order received' and 'order ready' so customers can keep track on the progress. Their customer support team were also very quick to respond to my request for help with configuring the app.

Bashtags
Hong Kong SAR
16 days using the app
December 6, 2023

So far so good, even the tracker page looks good

Luna X
South Africa
7 days using the app

About this app

Launched

June 15, 2015

Languages

English

Works with

Shopify Flow, Klaviyo, MESA, Omnisend, OrderlyEmails, Webhooks, Flow

Built by ShopPad Inc.

About ShopPad Inc.

4.8 average rating

11 years building apps for the Shopify App Store

548 Market St #91031, San Francisco, CA, 94104, US

Support

Send a message

1 (888) 735-3133

tracktor@theshoppad.com

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