Overall rating Based on 160 reviews
Tuckerman Co 2
I'd recommend TradeGecko for inventory tracking, particularly for those who have a larger number of SKUs and multiple warehouses. It's great for tracking inventory by warehouse and SKU, pulling analytics such as SKU velocity, and processing exchanges which Shopify does not support. It also nicely integrates with Shopify, Xero, and Shipstation. The only drawback is that historical data importing isn't supported but that's something they're working on.
The Happy Emporium
I'd recommend this solution to a friend, it's heaps better than the inventory management system we were using beforehand and they seem dedicated to constant improvement. The team were also extremely helpful during the changeover to their system, helping us iron out a few issues with our imports.
Premium Ejuice Samples Com
TradeGecko is by far the most effective way of operating multiple online stores in different regions and/or on different platforms while accurately and efficiently maintaining product inventory across all channels. The B2B eCommerce portal adds the incredible capability of offering your business / wholesale customers an online ordering platform that can operate alongside your retail online store. This solution is a little more pricey than some of its competitors, but it is well worth the additional cost. They have amazing customer service and the interface is highly intuitive and efficient for any store administrator to use.
basically a great system and helps managing the inventory, but unfortunately the team is not flexible to help customize some major but small changes like changing the invoice language or automizing the sending of invoices...
TradeGecko solved my most important problem; how to sell items from different warehouses using the Shopify POS. It also does everything you could want in an inventory management app and They are constantly updating their features.
Has been using tradegecko for months and it help me to reduce workload for during backorder and report for sales. And keep record for the COGs (previously manual or untracked)
I have been using Tradegecko for a few months now. It is a great system to help me keep my purchase orders and inventory organized. It is very easy to use and we love that connects to shopify. It has made my life so much easier! And my business more organized!
Beach Road Designs
We've been using TradeGecko for about 6 months now, and have really enjoyed it so far. The B2B app for iPad has made our sales force incredibly happy. We defnitely seem to be the only ones using digital ordering for the majority of our customers. Entering PO's has become incredibly easy, and processing them through the portal has been super easy. Inventory management has been good too, but adjustments tend to be a bit clunky. Have a few issues now and then with information sync's between Shopify and TG. Also have minor issue with support being a bit of a lag, but honestly, best inventory product out there, you just have to work through it.
We've been using TradeGecko for the past 9 months and love it! TradeGecko integrates perfectly with Shopify and Quickbooks. The system makes everything happen in one place, your customer places their order on your shopify account and it instantly pops up in your TradeGecko account for approval, picking and shipping. At the same time we can place orders on the system in our offices and the stock all updates across TradeGecko and Shopify.
We have required support a few times when starting out to help us set things up to suit us and we have had excellent help every time and usually a follow up email just to make sure everything is sorted.
We have recommended TradeGecko to a number of people and are very happy we decided to go with them, life is a little simpler for us now.
Mr Simms Hk Limited
We no longer use Tradegecko, but they are requesting that we take down our review or continue to pay the fees in order for us to access our data, which we need for our year end audit.
There is no way that Tradegecko should be getting near a 5 star rating. Our previous review along with many other 1 and 2 stars have been deleted from this site.
We have had nothing but problems with our Shopify-Tradegecko-Xero setup since starting our business in 2014. The problem, which Tradegecko cannot fix, is that not all orders will sync correctly with Xero.
This means that we are left to reconcile sales and payments manually almost on a daily basis. It can take as little as 20 minutes to over 3 hours to fix. This wastes our time and costs us about US$1,000 extra on accounting fees per month.
We have spent over a year with technical support at Tradegecko. It is a very frustrating experience being passed from one person to another, and having to repeat your issues again and again.
Tradegecko has also caused issues with our audit, which is very painful.
We have migrated to Dear Systems, which we already use for another business and which works perfectly. We strongly recommend against using Tradegecko, it has been the single biggest pain for us as a new start up retailer.